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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location in Kansas City Great location, good price.
Business response:
Maureen, thank you for choosing Extended Stay America - Kansas City - Country Club Plaza. I am so glad that you found us to be a great value and enjoyed our central location. We appreciate you being our guest and look forward to welcoming you again! Sincerely, General Manager
Nice hotel close to event We needed a hotel close to a meeting. This one fit the bill. Very comfortable and quiet. Nice bed
Business response:
Thank you for selecting Extended Stay America - Kansas City - Country Club Plaza for your visit and for sharing your comments. We are pleased to read that you loved our convenient location, helpful associates and the bed in your room. Thanks again for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager
I love this hotel and the location, but there was no hairdryer in the room and the conditioning shampoo was just okay. Next time I stay here, I'll bring my own toiletries and dryer, but I will definitely stay here again. The Staff was friendly and helpful and it was a great experience (minus the wet hair).
Business response:
Allison, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went great during your stay and that our service made for a memorable experience. As an extended stay our guests usually bring their own bath amenities, but I would like to inform you that we do have toiletries and hairdryers at the reception and it’s complimentary. Thank you for choosing Extended Stay America - Kansas City - Country Club Plaza. We look forward to seeing you soon! Sincerely, General Manager
Art museum walking distance Decent hotel, there were some odd things. Only some of the pillows had cases on them and there were odd numbers of towels. Great area of town. Some shady guests.
Definite bare minimum The room was a good size for 2 queen beds (provided) and a cot (we brought). The towels and plastic cups were not stocked well and there were no dishes/silverware in the kitchen. The kitchen was empty except for one dish towel. If one wanted dishes/silverware, they needed to request them. The bathtub had some mildew and rust, and sweet ants were starting to come in by the window. Breakfast was very minimum and it consisted of prepackaged muffins, granola bars, instant oatmeal, and coffee/tea. Parking wa... read more
Great location, a little noisy Hotel staff was very friendly and the location was perfect. Right across the street from Country Club Plaza and very close to Westport. The hotel was a little dated and the elevators smelled weird so we opted to take the stairs up and down to our room. The room itself was fine, but the noise from the hallway kept me up at night. There was lots of elevator dinging and doors slamming throughout the night.
Nice customer service, bad housekeeping The shower was covered in mildew, which made the entire room smell. The staff was very nice and helpful.
Business response:
Thank you for taking the time to share your experience. It is great to see you received excellent customer service; however, please accept our apologies on the cleanliness of issues you experience. Our housekeeping staff have been addressed on this issue. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.