This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay for an extended stay The hotel room was not very clean. The bed was very hard and uncomfortable. On the website it said that a coffee pot was in each room and dishes too, however that wasn't the case. The day we checked in we were told that all the coffee pots we're already being used. Overall I was satisfied because there was the refrigerator, freezer, and microwave which helped us save money by not eating out all the time and we could have healthier options for our family. Everyday I woke up about an hour before my al... read more
Business response:
Thank you for your feedback. Although you liked the in-room amenities of your room, I am sorry for not meeting all of your expectations. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. Please consider us again the next time you are in this area. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating of Extended Stay America - Kansas City - Country Club Plaza. We appreciate you choosing us and hope to see you again in the future. Sincerely, General Manager
Prefect Outstanding I love everything
Business response:
Jack, thank you for taking the time to share your fantastic review of Extended Stay America - Kansas City - Country Club Plaza. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Value for money, nothing flash Aside from slapdash housekeeping (ie one bath towel for two people, no pillow cases) it is a comfortable place to stay with easy parking and within walking distance of good places to eat.
Business response:
Shanko, thank you for choosing to stay with us. We are glad you liked our affordable rates and the comfort of your room. That being said, we are sorry for the issue you had in your room. I have shared your concern with my housekeeping team to ensure this does not happen again. We hope you will consider giving us another chance so we can serve you much better in the future. Sincerely, General Manager
Business response:
Thank you for selecting Extended Stay America - Kansas City - Country Club Plaza. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Easy drive to tourist attractions Quiet room The room was quiet.
Business response:
Sal, thank you for the feedback. Although we are happy to know you were impressed with our convenient location, we are sorry we missed meeting some of your expectations while you were here. I have shared your concerns with my entire team in an effort to improve our performance moving forward. We hope to have another opportunity so we can serve you better. Sincerely, General Manager
Walking distance to Plaza. The room was clean. Just booked one night so had to ask for coffee pot and hair dryer. But they were promptly delivered. Breakfast was a granola bar.
Business response:
Diane, we appreciate you taking the time to write a review about your stay at Extended Stay America - Kansas City - Country Club Plaza. It is good to know that you liked our convenient location and attentive service. It was our pleasure serving you, and we hope to see you again soon. Sincerely, General Manager
Business response:
John, thank you for the feedback. Although you liked some aspects of our hotel, we’re sorry for not meeting all of your expectations and regret the inconvenience it caused. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.