Extended Stay America - Kansas City - Lenexa - 87th St.

Byron W 

on Expedia

3 years ago

they charged me for something that i didn't do!! they said that the room smelled liked i smoked in the room!! and i don't even smoke and charged me $350 extra!!! thats ridiculous pay for something that I didn't do 

Michael 

on Expedia

3 years ago

Nothing to like about the property. We ordered a non smoking room and it smelled really bad inside. Told the manager on sight and he said unfortunately I can’t do nothing about it and blew us off. Pictures that the website shows is nowhere near what it is in person. Called Expedia and they couldn’t do anything either even though it was nowhere near what we reserved. Don’t recommend this to anyone 

Scott 

on Expedia

3 years ago

Avoid hotels.com Don’t book with hotels.com. My credit card was charged, received a confirmation email/number but when I showed up I was told no room was available 

Anonymous 

on Expedia

3 years ago

The nasties place to stay Well the building on the outside looked really nice. But as soon as we walked into the rooms the floors were not swept. The toilets weren’t clean. The shower head was shooting out water from the top. The chair had rips all over it. The bed box spring was broken so the middle of the bed was sunk in. The room had roaches crawling everywhere. And when I went go ask for more towels the lady at the front desk said they do not give out towels daily. That is nasty and she asked what was nasty about it and ... read more

Phil 

on Expedia

3 years ago

The room's walls were grimy. The TV didn't work. When we tried calling the front desk, found the phone didn't work either. Just before heading to the front desk, then discovered old, rotting, half-eaten food next to the wall by the bed. It doesn't get much more disgusting than that. Checked out immediately and headed somewhere else. 

John 

on Expedia

3 years ago

It's a bad scene at the Lenexa Extended Stay on 87th. I arrived to my room with a layer of dust on everything. The previous guest's soap bar had petrified in the shower dish. It looked like the room hadn't been opened since 2020 hit and the single chair was smudged with oil, dirt and cigarette burns. On the second day of my stay, the water was turned off for 2 hours in the afternoon. That night, an addled roach crawled up my leg as I sat on the toilet. The property is littered with trash everywhere. I travel for work and spe... read more

Rosa D. 

on Expedia

3 years ago

No me gusto que el personal no era profesional y no nos dieron opciones al cancelar nuestra reservación