Extended Stay America - Kansas City - Lenexa - 87th St.

shyam prasad 

on Expedia

3 years ago

Staff service is worst they took 1 hour time just to check in 

Will 

on Expedia

3 years ago

Place is going downhill fast. Would not recommend for anyone except low price 

Avinash 

on Expedia

3 years ago

Dirty 

Keira 

on Expedia

3 years ago

Filthy room My one night stay, at Extended Stay Lenexa, left me highly dissatisfied. The wood floor in the room was covered in debris from outside, the bathtub drain was clogged with hair, and the furniture was stained. I called front desk to inquire about a broom in hopes he would sweep my floor. I swept, and used my swiffer to wipe the floor. I also unclogged the bath drain so I could shower. It was the worst hotel stay I've ever experienced. The hotel did refund my money, and that I am pleased with. 

James 

on Expedia

3 years ago

The pictures for this hotel didn't reflect the shabby, filthy condition I found the property to be in. It advertised a gym, but that hasn't been available in two years - since covid. I was given a room that hadn't been cleaned. When I went to get a new room, the front staff didn't apologize (although he did call me in my new room apologizing and making sure things were OK). The room I ended up in was clean, but the furniture was in disrepair -- unsuitable for a garage sale. There was garbage on and around the property with f... read more

Alicia 

on Expedia

3 years ago

Upon entering the front lobby the desk clerk was short-tempered and rude not only to me but she was complaining to myself and my daughter about the company and other potential guests that were waiting in the lobby. we had live roaches in our room and a dead one as well. Our toilet was stopped up with feces overnight. I always bring my own cleaning products when I travel it was clear that my room and my daughters' room was not cleaned properly. We found stool on the light switch outside the bathroom door and splattered feces ... read more

Munkh-Undral 

on Expedia

3 years ago

It said it had breakfast, but it didn't. Even didn't give us a coffee or coffee maker for our room. 

Tim 

on Expedia

3 years ago

Dirty overall. Remote had no batteries. No staff to help. Overbooked. Most importantly, the advertised grab n go breakfast was not offered. I expect a refund.