Extended Stay America - Kansas City - Lenexa - 87th St.

Anonymous 

on Expedia

3 years ago

Checked in late in the evening but no one was around waited 10 min called front desk to be advised only one person working what u want me to do ? Umm well I’d like to check into my room if possible ? Lol advised helping other guests waiter a further 15 min … hire enough staff to cover shifts ur staff r working hard 

Anonymous 

on Expedia

3 years ago

Should've read the one star rating before booking Dated room, not properly cleaned. There's dead house fly at corners of kitchen sink and stickers (tag) stuck on the floor. Dead phone, can't call front desk... Have reported to front desk, they said they'll look into it. Nothing was done. 

Ligogo 

on Expedia

3 years ago

The room was dirty, littered with cigarettes buds and smelled cigarette. The surroundings was kept unclean. 

Mike 

on Expedia

3 years ago

The pictures shown on Expedia looked NOTHING like the real thing. The rooms were very dated, the bed sank when you layed on it. The TV was mounted to the wall and couldn’t be adjusted so you really couldn’t watch it from the bed. You heard all the noise from the interstate and train yard across the the road since the walls seemed paper thin. If you’re broke this place is perfect but do yourself a favor and stay at a more expensive place. 

PRESTON 

on Expedia

3 years ago

Meh. Crappy hotel that smelled dank. Staff unattentive. 

nicolle 

on Expedia

3 years ago

I booked this place because they have included breakfast as one of their amenities listed. There is currently no breakfast. The room given to us smelled like cigarettes and liquor. There was no trashcan in the room, we had to improvise and use a bag. Before we left, we saw a cockroach on the floor. We stuck it our because our stay was only 1 night, but please save your money. Go somewhere else. 

JESSICA 

on Expedia

3 years ago

The property was not clean. We were approached by two dogs off their leashes, there was blood on the back door, and what we chose to believe was chocolate on the kitchen floor. Every surface was sticky and dirty. We quickly left, was told we would be issued a full refund, still waiting on that, and we never looked back. 

Leo 

on Expedia

3 years ago

The maintenance person and the front counter clerk were not very professional. The maintenance person continuously was cursing to the point the clerk had to ask him to stop because we were standing there. The clerk was friendly, but not very professional. It was extremely noisy and I would strongly suggest staying somewhere else. 

Ashley 

on Expedia

3 years ago

Shower broken wall dirty furniture looked filthy