Extended Stay America - Kansas City - Overland Park - Nall Ave.

Lexi 

on Expedia

5 years ago

The hotel is old. It’s out of date and it’s dirty 

Anonymous 

on Expedia

5 years ago

1. Terrible experience checking in and .checking out. No one at front desk both times . Won’t pick up phones . 2. Dirty room. 3. Room Entry Key cards stopped working 3 times Overall nightmare experience. This will be a brand of hotels , I will avoid for rest of my life . 

Anonymous 

on Expedia

5 years ago

Picked it because it had a fridge. The staff was unhelpful, did not provide dishes as advertised, and did not allow early checkout. Room was not even clean. We found trash under the a/c and under the bed. very disappointing experience 

Anonymous 

on Expedia

5 years ago

Hotel is listed as 2.5 star and honestly it needs lots of improvements. Bathroom zincs were rusted, hallway was smelly, complained about some cigarette smoke smell and the desk people said they would look in to it. There is a sign outside of the lobby that says do not smoke working 100 feet and people smoke within 20 feet. I’ve been to other 2.5 star hotels and this one is not even close. I won’t be using it again