Extended Stay America - Kansas City - Overland Park - Quivira Rd.

Nonono 

on Expedia

6 years ago

They gave my room to another one. I stand in front of front desk one half hour and waited to solve. The room has bedbugs then they gave me a new room, but i sitll was bited. No hairdryer 

Anonymous 

on Expedia

6 years ago

If you have any other option, take that one We stayed here because of its close location to Overland Park Regional Medical Center. Our flight was delayed but we were unable to notify the front desk because there was no one answering the phone, so it kept rolling over to the reservations line. We arrived at 1:30AM and when we got to the floor where our room was located, there was so much cigarette smoke in the hall, we could have been in a bar. You could hear people laughing and talking very loudly while walking down the hall... read more

Anonymous 

on Expedia

6 years ago

Checked in late at night. I reserved 1 room with 2 beds for 3 people. The first rrom was not cleaned, dirty towels on floor and bed not made. The second room we tried was not cleaned. Dirty towels, bed not made, kitchen messy, someone's leftover food in refrigerator. Thire room had clean towels, and bed was made. It onpy had 1 bed for 3 people to share. Room had fowl smell and leftovers in refrigerator but we were tired and made it work. Would not recommend and wont be back. 

Keli 

on Expedia

6 years ago

I would not ever recommend this property. Front desk staff rude hotel smelled and it was noisy 

Suz 

on Expedia

6 years ago

There was iron but no ironing board. No blow dryer. Had to pull out mattresses to get to outlet for cell phone chargers to be near bed. Bedside lights didn't work. Need better and appropriately placed outlets for charging. Really need full breakfast not mere muffins and coffee. 

Sammie 

on Expedia

6 years ago

Listen you can't advertise having a kitchen when there were no silverware, plates, cups, nothing to cook with. I'm talking 4 cabinets and four drawers and nothing in any of them. No I've machine because they want you to use I've trays. Well if you just checked in and your thirsty your out of luck. Bed was hard only two pillows for Queen bed furniture was old. The biggest thing is the kitchen why have a stove and cabinetry if there is nothing for folks to use to cook with?