Extended Stay America - Kansas City - Overland Park - Quivira Rd.

Andrew 

on Expedia

7 years ago

Front desk clerk tried telling me I didn't have a reservation and that they were booked I showed them email, and spelled my name 3 times and he had misspelled my name. The the in the room had to be turned up all the way to barely hear (we were in the area for my fiance to take a class so I spent more time in the room than I normally would). There was no fitted sheet on our bed I asked front desk for one it never came. Had to get the top sheet to stay best we could and use the blanket as a top sheet 

Brian 

on Expedia

7 years ago

Will not stay at extended stay anywhere again Already did and will be calling this evening 

Anonymous 

on Expedia

7 years ago

Disappointing Property is going downhill. Rooms are not cleaned properly and are just not kept up maintenance wise. Staff is unprofessional. 

J J 

on Expedia

7 years ago

Not recommended for everyone This hotel didn't have any coffee pots, so we moved to the Shawnee Mission location which is an exterior location. It's very inconvenient when you have to go to the office to pick up a coffee pot, and dishes, and there's no maid service unless you stay over 7 days, so if you want fresh towels you have to take your towels to the office and exchange your old towels for new ones. Just didn't work for us, and I would think twice before ever staying at an Extended Stay again! 

mark 

on Expedia

7 years ago

Bed bud bugs I walked into the room after a long day of travel and made the mistake of setting my bags on the bed. I want to go move a blanket and saw multiple bedbugs I am mediately went downstairs and was able to be refunded but be warned 

Jerritt 

on Expedia

7 years ago

Do not book this hotel This hotel says complimentary breakfast but one of the first things that the clerk tells you is that its not really breakfast but a grab and go coffee and granola bar. I specifically searched hotels that have breakfast in the morning. Our rooms look bland and uncared for. The clock doesnt work, One bed had hair on the sheets and the other had a blood stain.. not like a blood stain thats been washed but more like a blood stain that dried and the sheets re-used. Im looking into getting out of this hotel ... read more

caros 

on Expedia

7 years ago

THE WORST EVER I stay at extended stay at over land park for 7 days I had the worst stay ever place was dirty already never been clean and never had a house keeping and bags of garbage all over for 5 day No one took care anything there. WiFi never existed and tv a night mare . Defenitly never going back to exetende stay at all . 

Tai 

on Expedia

7 years ago

ADA Law Broke federal ADA law.Will not ever stay at one again.