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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
While the staff were helpful and friendly. The rooms are run down. Sink faucet was broken. The continental breakfast consisted of granola bars.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you did not like our grab-and-go breakfast selection and that there were issues with your room. I am grateful for the feedback you provided so we are able to continually improve our hotel. I would be happy to speak with you further. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
The location is great for freeway access in South Kansas City, the property itself was spooky.
Not worth it It was pathetic. When I took a shower in the morning the water backed up in the tub past my ankles standing in my own filth and others as well. Everytime I pass the front desk if there was a sign saying be back soon. The continental breakfast consisted of a s***** cup of coffee and a granola bar. The bathroom smells like cat urine and there was dirt and dust and garbage behind dressers and tables. The only thing good about this hotel was its location. I would not recommend anyone staying here. I want my money ba... read more
Rude General Manager hated it
Avoid if possible! No room cleaning. Had to carry our own dirty towels to lobby to get clean towels. Breakfast was awful. Basically no breakfast at all.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that the front desk did not explain how towels and housekeeping worked at check in. In response to your feedback, I am working with our new GM to train all staff on letting our guest know what the process is. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
I wasted my money My room was on the 3rd floor, the room and hallway smelled like dogs. The guy at desk was rude to his housekeeper in front of me, there was not a breakfast are A-ha coffee and packets of oatmeal. Lastly, check out time was at 11am, I was getting my bags ready to head down stairs, at 10: 50, the guy at desk knocked on door and asked was I extending my stay or leaving. I've never stayed somewhere and been asked that, so it's new to me. Personally, I thought it was kind of rude.
Business response:
I appreciate you taking the time to write a review of your experience with us. We are disappointed to hear that you did not have an enjoyable stay with us due to the attitude of our team. To uphold our company's high standards, we will review with the associates involved. Your comments are greatly appreciated and will help us with providing future guests with a great experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Not Room old, needs updating. Beds had odd positioning with no bedside table. They have ' breakfast to go" , and if you are a minute late, you don't get as much as tea or coffe, as all is put away. Saw the setup when I got down. Was putting my suitcase away in car around 920-925. When went back to get a cup of tea and breakfast bar, Iwas too late as it was now 930. :( You would think they would at least have coffee or tea out.
The room smells like Indian food
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,229 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.