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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rude General Manager hated it
Avoid if possible! No room cleaning. Had to carry our own dirty towels to lobby to get clean towels. Breakfast was awful. Basically no breakfast at all.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that the front desk did not explain how towels and housekeeping worked at check in. In response to your feedback, I am working with our new GM to train all staff on letting our guest know what the process is. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
I wasted my money My room was on the 3rd floor, the room and hallway smelled like dogs. The guy at desk was rude to his housekeeper in front of me, there was not a breakfast are A-ha coffee and packets of oatmeal. Lastly, check out time was at 11am, I was getting my bags ready to head down stairs, at 10: 50, the guy at desk knocked on door and asked was I extending my stay or leaving. I've never stayed somewhere and been asked that, so it's new to me. Personally, I thought it was kind of rude.
Business response:
I appreciate you taking the time to write a review of your experience with us. We are disappointed to hear that you did not have an enjoyable stay with us due to the attitude of our team. To uphold our company's high standards, we will review with the associates involved. Your comments are greatly appreciated and will help us with providing future guests with a great experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Not Room old, needs updating. Beds had odd positioning with no bedside table. They have ' breakfast to go" , and if you are a minute late, you don't get as much as tea or coffe, as all is put away. Saw the setup when I got down. Was putting my suitcase away in car around 920-925. When went back to get a cup of tea and breakfast bar, Iwas too late as it was now 930. :( You would think they would at least have coffee or tea out.
The room smells like Indian food
5:17pm okay
Worst ever!! It was horrible. 2nd time staying..decided to give them another chance. Never will I stay with them. No sheets on the bed, no shower curtain. Room key kept getting deactivated and was threaten by staff. Only good thing was the Manager Al handle took care of the problem.
NO THIS, THAT OR THE OTHER THING!!!!!! We could not get any pots and pans to cook with as they had given all of the dishes away. We didn't even get a coffee maker or coffee cup. We went to Target and bought 2 skillets and it was a good thing as their was no breakfast except for coffee when I went down before 9. I was able to get a paper coffee cup for our room. No ice machine!!!!!! Room very clean and we slept very well. We were concerned about noise but it was very quiet. They just need to buy more stuff for the kitchen.
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,264 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.