Extended Stay America - Kansas City - South

Demetria 

on Expedia

9 years ago

5:17pm okay 

Jo 

on Expedia

9 years ago

Worst ever!! It was horrible. 2nd time staying..decided to give them another chance. Never will I stay with them. No sheets on the bed, no shower curtain. Room key kept getting deactivated and was threaten by staff. Only good thing was the Manager Al handle took care of the problem. 

Janice M 

on Expedia

9 years ago

NO THIS, THAT OR THE OTHER THING!!!!!! We could not get any pots and pans to cook with as they had given all of the dishes away. We didn't even get a coffee maker or coffee cup. We went to Target and bought 2 skillets and it was a good thing as their was no breakfast except for coffee when I went down before 9. I was able to get a paper coffee cup for our room. No ice machine!!!!!! Room very clean and we slept very well. We were concerned about noise but it was very quiet. They just need to buy more stuff for the kitchen. 

Michael 

on Expedia

9 years ago

Not up to expectations To be recently renovated it lacked in cleanliness and working amenities. 

Paichou 

on Expedia

9 years ago

No hair dryer No hair dryer, even cannot borrow one from front desk......very inconvenient. 

gerald 

on Expedia

9 years ago

First we were changed from our original hotel to this one. The location was right in the heart of K.C so that was great but we did not recieveven any room service so our beds and towels were not changed for 3 days. It was a suite but did not have any utensils, and the wi fi never connected. 

Roger 

on Expedia

9 years ago

:( Picked for proximity to the people we were visiting. Will stay further away next time. So NOT a good hotel. Make sure you understand the amenities. 

Donald 

on Expedia

9 years ago

Room was ready when we arrived, which was good. The room was clean. However,the bed was very uncomfortable. They did not change the bedding or bring in new towels, soap, etc. The breakfast only had snack type foods not a full fled breakfast like I would have expected. Overall experience was descent. I would rate it a 4.0 out 10.