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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just a below average hotel. Needs lots of work
Business response:
Dear Kelvin, We express our sincerest regret that your recent visit fell short of your expectations. Please accept our deepest apologies for any disappointment experienced. Thank you for bringing this to our attention, as it allows us the opportunity to improve and ensure that future visits meet and exceed your expectations. Your feedback will be thoughtfully discussed with the appropriate individuals. We hope you will consider a return visit to show you we are devoted to giving each guest a great experience.Sincerely,Hotel ... read more
Terrible Hotel and Conditions This hotel was extremely in need of remodeling and updates. It is ran down and not clean. The carpet in the hallway is filthy. It was not a comfortable stay at all for me and my family. I would not recommend this hotel to anyone.
Business response:
Dear Maurice, Thank you for sharing feedback about your recent stay. We understand the importance of a well-maintained and pristine hotel environment in shaping a pleasant stay, and we apologize for any inconvenience you may have experienced. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We sincerely hope you will consider giving us another opportunity to showcase our dedication to providing exceptional experiences during your next visit to th... read more
Cockroaches infestation.
Business response:
Dear Tamara, Thank you for taking the time to share your feedback about your recent visit. Please accept our apologies for the disappointing experience with us. We assure you that we will take all necessary measures to prevent insects from entering our premises. Our pest control provider regularly services our hotel to ensure our environment is pest-free. However, we will address this issue with them to ensure they are doing everything to prevent future occurrences. We regret any inconvenience you may have experienced and ar... read more
Better off going to super 8 this place is nasty smells like cigarettes and the carpets and drapes are dirty and nasty. The room was super hot when I got in. For it to be $200 for 2 nights plus $100 deposit is ridiculous! Staff is never around and the elevator is nasty too.
Business response:
Dear Brenda, It is disheartening to see your comment, as this is far from what we want our guests to experience. We always aim to provide a clean environment, excellent service, and an exceptional stay for all our guests; however, after reading your experience's details, we apologize that we fell short of your expectations. To ensure that we continue to meet our guests' expectations, we are committed to addressing them with the relevant departments. We hope to have another chance to provide you with a better experience in th... read more
The facility smelled like cigarettes and smoke. The smell lingered on your clothing once you left the building. The room was very outdated and not all the way clean. When asked for house keeping to come in and clean up a little more was informed that house keeping was not on staff. I had to clean the room up myself which is very inconvenient when I had to pay my money to stay here I should at least have house keeping on staff. Another thing is I was out of towels and needed more and was informed they had no more towels until... read more
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,229 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.