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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the one. Was just needing a place to stay for the night... Spend a little more and go somewhere else. This was the dirtiest hotel I've stayed at. Had it not been so late I would have left and found a different hotel. The hallway carpets are all stained and there are constantly people just slumming around. I would never take my family to this hotel. Only positive was the lady at the front desk was kind. Gave me key cards that didn't work the first time but she was nice.
Business response:
Dear Francisco, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back soon.Sincerely,Hotel Management
Worst stay ever
Business response:
Dear Gary, Thank you for taking the time to review your experience with us. Please accept our apologies for not meeting your expectations on your recent visit. If you wish to share more details regarding your experience so we may improve our services, please do not hesitate to reach out to us at the hotel. We hope to regain your trust by providing you with the exceptional experience you deserve on a future visit.Sincerely,Hotel Management
Kinda dirty. Had to ask for toilet paper and a trash can. Bed was comfortable. Was fine stay for 1 night
Business response:
Dear Allison, Thank you for being our guest. We are happy that you were pleased with the comforts of the bed and had a good rest. However, we are sorry for the housekeeping issues that you mentioned. Our team is addressing it and will ensure they are more careful with such incidents for future guests. We encourage you to try us again soon, and we are confident you will enjoy the exceptional stay you deserve. Sincerely,Hotel Management
DO NOT STAY HERE! Erie dark hallways with stained carpet. Looked like something out of a horror movie. The refrigerator looked like a 1970's version with rust spots covering the doors. Not sure how it was still running. Laminate falling off the counter tops. There was a table with the legs haphazardly reattached several times. All the furniture looked like it was purchased from a second hand thrift shop. "Breakfast"? That was a joke. I found 2 packages of instant oatmeal. That's it. Trash - trash had to be removed and taken ... read more
Business response:
Dear Kathy, We appreciate you choosing our hotel and apologize for the inconvenience you experienced. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing. Sincerely,Hotel Management
Dont sray here!!! Most disgusting hotel i have ever encountered. So bad that we didnt even stay. We ate the cost andvmovedvto a better place. Pretty sure this is where the homeless hang out.
Business response:
Dear Mark, We're sorry to hear that your experience with the hotel was so disappointing that you chose not to stay. We apologize for any discomfort or inconvenience caused. Your feedback is important to us, and we will address your concerns with the management team to ensure improvements are made. Thank you for sharing your experience, and we hope you had a more pleasant stay at your alternative accommodation.Sincerely,Hotel Management
Just OK
Business response:
Dear Soonho, Thank you for taking the time to tell us about your visit. We are happy you had a satisfactory stay, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,229 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.