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Extended Stay America - Lawton - Fort Sill
- Hotels
- Lawton, OK
About this business
Location details
940 NW 38th St, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry that your stay was not up to your expectations. We hope you will give us another chance to make it right.
Business response:
We were very sorry to hear that we fell short of your expectations. We hope you will give us another chance to make it up to you.
I like that it’s convenient and affordable but it’s dirty. The room that we’re in had cockroaches.
Business response:
Dear Raquel, Thank you very much for staying at our hotel. We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed to hear that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this matter with our housekeeping department. We hope you will give us another opportunity to serve you in the future and provi... read more
Dont expect great ac in these rooms. I had a double king with a full kitchen. The bathtub was black and had hairs in it when we arrived. The top to the ac unit literally just falls off. The ac was set at 68 the whole time we were there, yet we were miserable, hot and stuffy.
Business response:
Dear Amanda, Thank you for taking the time to write a review of your stay. We do want to apologize for the issues you had in your guest room, specifically the difficulty with keeping your room at a comfortable temperature. Thank you for bringing this to our attention; we will address this accordingly. If you have any concerns during a future visit, please reach out to our front desk. We always want to resolve any issues while you are here. We hope you will revisit us so we can provide you with the perfect stay you deserve.Si... read more
Business response:
Thank you for your review, we hope to see you again very soon.
Business response:
We are sorry that your stay was not up to your expectations. We hope you will give us another chance to make it right.
Business response:
We are sorry that your stay was not up to your expectations. We hope you will give us another chance to make it right.
Do Not Stay Here
Business response:
We are sorry to hear about your experience, we hope you will give us another chance.
I've had better experiences Beds are rock hard. The lady who checked us in was rude. The rest of the staff were very nice though.
Business response:
Dear Emily, We appreciate your review. It's great to hear that you encountered some outstanding staff members during your stay. However, we genuinely regret that not all of our team members delivered the high standard of hospitality we aim for, and we extend our sincere apologies for any inconvenience caused. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lawton - Fort Sill
How is Extended Stay America - Lawton - Fort Sill rated?
Extended Stay America - Lawton - Fort Sill has a 3.6 star rating with 2,264 reviews.
When is Extended Stay America - Lawton - Fort Sill open?
Extended Stay America - Lawton - Fort Sill is open now. It will close tomorrow at 12:00 a.m.