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Extended Stay America - Lawton - Fort Sill
- Hotels
- Lawton, OK
About this business
Location details
940 NW 38th St, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
this hotel needs to be condemned. Its disgusting. Smelled like a brothel
Business response:
Dear Michael, Thank you for sharing a review of your stay. We apologize for any discomfort you experienced during your stay. Cleanliness and guest comfort are top priorities for us. We appreciate your feedback and will continue working diligently to ensure our guests have a pleasant and odor-free environment. We hope you might consider giving us another chance to provide you with a more enjoyable stay in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
Business response:
We are sorry your stay was not up to your expectations. We hope you'll give us another chance in the future.
We didnt expect alot for a cheap room but it smelled like mildew and they couldnt do anything about it when asked. The blankets were prwtty much sheets, they were so thin. Other than that it was an alright stay. Went noseblind to the smell after a little while, the ac unit was so loud it sounded like it was going to blow up at times. It was rather miserable.
Business response:
Dear Dustin, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for the inconvenience caused by the mentioned issues. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such problems arise. Your concern has been shared with the appropriate individuals, and we are following up to determine where we went wrong and how we can avoid future inconveniences. We... read more
The 3 to 11 front desk guy is very rude
Business response:
Dear Brandon, Thank you for being our guest. It is glad to know you had a pleasant stay. However, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincerely,Hotel Management
Business response:
We are sorry your stay was not up to your expectations. We hope you'll give us another chance in the future.
Business response:
We are sorry your stay was not up to your expectations; we hope you will give us another chance.
Business response:
We are sorry your stay was not up to your expectations; we hope you will give us another chance.
Rude. Rude Rude
Business response:
Dear Erin, Thank you for your comments about your recent stay. We are disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lawton - Fort Sill
How is Extended Stay America - Lawton - Fort Sill rated?
Extended Stay America - Lawton - Fort Sill has a 3.6 star rating with 2,264 reviews.
When is Extended Stay America - Lawton - Fort Sill open?
Extended Stay America - Lawton - Fort Sill is open now. It will close tomorrow at 12:00 a.m.