This profile has been claimed by the business owner or representative.
Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Greatstafc, noce rooms, I stay here all ghe time.
The room was okay. The floors were not clean. The staff were very sweet and polite. The room was a bit over priced for the condition it was in. If needing a place for a long term stay it would be sufficient.
Business response:
Dear Guest, We regret that your stay did not fully meet expectations. The condition of the floors you mentioned did not reflect the level of cleanliness we aim to maintain, and we understand how this affected your overall impression of the room. We also recognize your concerns about value, particularly given that the room condition did not align with the rate paid. That said, we’re glad to hear that our team made a positive impression with their polite and welcoming service, and that the accommodations felt adequate for a lo... read more
Wonderful stay wonderful staff!
HOME SWEET HOME!
Business response:
Dear Guest, Thank you for sharing such a heartwarming sentiment with us. Seeing that you felt truly comfortable and at ease means a great deal to our entire team. Creating a welcoming environment where guests can relax and feel settled is always our goal, and we are delighted that your stay reflected that. We genuinely appreciate you choosing Extended Stay America and hope we have the pleasure of welcoming you back again whenever you are in the area. Sincerely, Hotel Management
It’s a good place to stay if you just need a roof over your head. Nothing spectacular, very few amenities. It’s affordable, has a full kitchen area, fairly clean & bug free. Staff members are nice. Take & go breakfast which is a granola bar, muffin, etc
Business response:
Dear Guest, Thank you for sharing your thoughts on your recent stay. We’re delighted to hear that our team left a positive impression and that your accommodations, including the well-equipped kitchen, provided the comfort you needed. We also appreciate your feedback on the grab-and-go breakfast, which helps us better support guests seeking convenience. Your recognition of these essentials is truly valued, and we look forward to welcoming you back for an even more comfortable and enjoyable visit in the future. Sincerely, Hote... read more
Trouble getting key work and both rooms floors were are clean
Business response:
Dear Guest, Thank you for bringing these concerns to our attention. We sincerely regret the inconvenience you experienced with the key and the condition you encountered upon arrival. This is certainly not the standard of comfort or reliability we strive to provide. While occasional technical or housekeeping lapses may arise, your experience highlights areas where we must do better. Your feedback will be shared with the team so appropriate steps can be taken. We appreciate you taking the time to let us know, and we remain com... read more
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,232 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.