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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place is fine for a quick stay and you have low standards. The sheets and bedding was clean. However the rest of the room felt sticky and not properly cleaned. The smoke detector was sitting in the closet not hooked up as well. The staff was nice and friendly.
Business response:
Dear Samantha, Thank you for sharing your feedback and allowing us to host you. We are pleased you found the team welcoming and the bedding satisfactory. We regret that aspects of your accommodation did not reflect the standards we aim to provide, including upkeep and safety. Your observations will be reviewed with our staff to ensure attention is given to the condition and cleanliness of all areas. We appreciate your input and hope to provide a more seamless experience during your next visit. Sincerely, Hotel Management
Entry sign is dark so had a hard time finding the place. room had a smell to it, we had a corner room right by main highway so very noisy.
Business response:
Dear Diane, Thank you for sharing your thoughts on your recent stay. While it is encouraging to know you chose the property for your visit, it is clear that certain aspects of the experience left room for improvement. Guest feedback is always invaluable, as it provides insight into ways we can better serve those who stay with us. Your comments will be carefully reviewed, as creating a more comfortable and seamless experience for future travelers remains our top priority. Sincerely, Hotel Management
Love it I've been staying here for over a month and it's been an amazing experience
What you pay for It got the job done
Didn't have a TV in my room. Was told they would discount the room, but they didn't. Large sticky spot on the ground between the elevator and my room that they never cleaned. It literally pulled the shoe off of my foot.
Clean rooms nobody running around the hotel quiet and peaceful stay
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,166 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.