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Extended Stay America - Los Angeles - LAX Airport - El Segundo
- Hotels
- El Segundo, CA
About this business
Location details
1910 E. Mariposa Ave., El Segundo, CA, 90245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pessimo Pior hotel onde já fiquei - o cheiro dos quartos é horrivel
Business response:
Dear Miguel, We want to thank you for your recent stay with us and for taking the time to post your review. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We will address this immediately and genuinely appreciate you bringing this to our attention. We hope that you will consider giving us another chance to host you in the future and that we will have the opportunity to welcome you back soon.Sincerely,Hotel Manageme... read more
Someone entered my room and stole all my electronic, it had to be someone with a key pass , the police came and took details, but what can they do . Worse experience I’ve ever had staying a hotel , actually it’s not really a hotel there are no services at all
Business response:
Dear Frank, We are committed to providing our guests with a fulfilling stay, and we want to thank you for bringing this to our attention. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. Our hope is to resolve this situation quickly, and we ask that you contact us directly at the hotel so we may gather further details. We look forward to hearing from you.Sincerely,Hotel Management
Third World Motel Room lock did not work; cramped or non-existent parking if you have even small trailer, broken windows--not even taped or covered, people sitting and smoking all day in their cars in the parking lot: While several employees were at least a little helpful, the condition of the facility was third world.
Business response:
Dear Nicole, Thank you for your feedback. It isn't enjoyable to read about your experience with us. We have strict quality control standards to prevent a situation like yours, but the room conditions you described are unacceptable and not representative of our quality standards. We will address this with our staff and reiterate the importance of impeccable customer service and attention to detail. Further, we will instruct them to double-check the rooms before delivering them to the guest. Please accept our apologies for let... read more
My room was burglarized they took iPads, chargers , I watch charger . You have to change your own sheets and Towels they do not clean your room . It was a disaster .
Business response:
Dear Frank, We are committed to providing our guests with a fulfilling stay, and we want to thank you for bringing this to our attention. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. Our hope is to resolve this situation quickly, and we ask that you contact us directly at the hotel so we may gather further details. We look forward to hearing from you.Sincerely,Hotel Management
Not as promised Room not as requested by picture missing many of the furnitures. No hot water in shower. They were unable to provide me with another room
Business response:
Dear Robert, Thank you for choosing us. We are sad that the quality and condition of our accommodations did not meet your expectations; we deeply regret this. Your problems are shared with our concerned individuals for further action plans, and our team will take this on a priority basis. Our commitment is always to offer better service for our guests, and it is good to have feedback as this helps to improve. Please return and allow us to serve you again with a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - LAX Airport - El Segundo
How is Extended Stay America - Los Angeles - LAX Airport - El Segundo rated?
Extended Stay America - Los Angeles - LAX Airport - El Segundo has a 3.4 star rating with 2,639 reviews.
When is Extended Stay America - Los Angeles - LAX Airport - El Segundo open?
Extended Stay America - Los Angeles - LAX Airport - El Segundo is open now. It will close tomorrow at 12:00 a.m.