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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible facilities I ended up not staying at this hotel. I was very disappointed in the amenities of this hotel. I would have thought an extended stay unit would come equipped with amenities such as a coffee maker, utensils, dishes. There was nothing in this unit. It was dirty and old and right under the freeway overpass. I was in the room long enough to make a reservation at the Hilton property down the street.
Business response:
Dear Kathryn, Thank you for commenting on your recent experience at our property. Our goal is to ensure that all guests are well-informed about our hotel and amenities; therefore, we are sorry for any miscommunication that occurred on our end regarding the kitchenware policy. To maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. We take your concerns seriously and will address them effectively for future improvement. Our priority is to provide ... read more
voisinage bruyant, car résident permanent avec des chiens, des nuisances sonores avec une musique mise à fond, aucun respect du voisinage, autoroute à proximité...
Business response:
Dear REBLE, Thank you for your feedback regarding your noise concerns during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to provide you with a more tranquil and enjoyable stay in the future.Sincerely,Hotel Management
Noisy and dirty
Business response:
Dear Grace, We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to read about the noise and cleanliness issues, as these are far from what we want our guests to experience. We take your feedback seriously and will address these concerns promptly to ensure a more positive experience for our guests in the future. We appreciate your candid feedback and hope to have the opportunity to make amends during any future stays. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,210 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.