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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location.
Business response:
Dear Georgia, Thank you for your gracious review of Extended Stay America. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to the city.Sincerely,Hforel Management
It was a good property.
The hotel premises are dirty (entrance and hallways), and there were many suspect individuals in and outside the building. While my room was clean, when I went to take my shower after I did my inspection, I noticed the drain was clogged, so I had to take the shower in intervals to allow some of the water to slowly drain out. Apparently there were no other rooms, as I did try to get into a different room. For this hotel to be in fairly nice part of the city, it does not match the aesthetic of everything around it. I will like... read more
Business response:
Dear Matthew, We appreciate your feedback and apologize for any inconvenience during your stay. While we regret the cleanliness concerns, we're glad your room met expectations. We apologize for the inconvenience with the drain and appreciate your understanding. Your comments are noted, and we'll address them with our team. We strive to provide a comfortable experience for all guests and regret falling short. We value your patronage and hope to have the opportunity to better serve you in the future. Sincerely,Hotel Management
部屋に当たり外れがありそう オンタリオに来た際、キッチン付きが良いので宿泊します。私の部屋については特に問題なかったが、友人の部屋は清掃不行き届きや浴室の水など問題が多かったようで、当たり外れがありそうな印象。
Business response:
Dear Guest, Thank you for posting your comments about our hotel. Please accept our apologies if your friend's room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We are pleased that your room and the fully equipped kitchen we provide exceeded your expectations and made for a more memorable stay. We are thrilled to read that you have already decided to stay with us again,... read more
It was easy check in and check out. Front desk was helpful and nice. I was missing toilet paper in my bathroom and i was to embarrassed to ask for some. but i had kleenex so that worked for me.
It was a walking distance to the Toyota Arena. Very convenient. Thanks!!!
Business response:
Dear Juan, Thank you for choosing us for your accommodation and sharing your feedback. We're thrilled you found Extended Stay America close and conveniently located near the Toyota Arena. We received compliments about the location being convenient to many shops and restaurants, and we are glad you found this suitable for your visits. Your positive feedback is greatly appreciated, and we hope you had an enjoyable stay. We look forward to welcoming you back in the future. Thank you for choosing us for your accommodation.Sincer... read more
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,298 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.