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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
部屋に当たり外れがありそう オンタリオに来た際、キッチン付きが良いので宿泊します。私の部屋については特に問題なかったが、友人の部屋は清掃不行き届きや浴室の水など問題が多かったようで、当たり外れがありそうな印象。
Business response:
Dear Guest, Thank you for posting your comments about our hotel. Please accept our apologies if your friend's room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We are pleased that your room and the fully equipped kitchen we provide exceeded your expectations and made for a more memorable stay. We are thrilled to read that you have already decided to stay with us again,... read more
It was easy check in and check out. Front desk was helpful and nice. I was missing toilet paper in my bathroom and i was to embarrassed to ask for some. but i had kleenex so that worked for me.
It was a walking distance to the Toyota Arena. Very convenient. Thanks!!!
Business response:
Dear Juan, Thank you for choosing us for your accommodation and sharing your feedback. We're thrilled you found Extended Stay America close and conveniently located near the Toyota Arena. We received compliments about the location being convenient to many shops and restaurants, and we are glad you found this suitable for your visits. Your positive feedback is greatly appreciated, and we hope you had an enjoyable stay. We look forward to welcoming you back in the future. Thank you for choosing us for your accommodation.Sincer... read more
Good service, employees were friendly. It was decent.
Business response:
Dear Sandra, Thank you for posting such kind comments about our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing to stay with us. We hope to welcome you again soon.Sincerely,Hotel Management
El servicio muy malo Cama sin cambiar sabanas sucias Recepcionista muy grosera
Business response:
Dear Ossiris, Thank you for choosing to stay with us. Our top priority is to provide our guests with clean and well-maintained rooms. We understand that we failed to deliver on that promise on this occasion. We are also sorry for your unfavorable interaction with our associates. Your feedback is extremely important to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We value your business and would love the opportunity to exceed your expectations and provide you with... read more
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 3.1 star rating with 2,424 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.