Extended Stay America - Los Angeles - Ontario Airport's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Los Angeles - Ontario Airport

3.1
  • Hotels
  • Ontario, CA

About this business

HospitalityHotels

Location details

3990 Inland Empire Blvd., Ontario, CA, 91764, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,424 reviews
Select a rating
Anonymous's profile image
Anonymous 
a year ago

部屋に当たり外れがありそう オンタリオに来た際、キッチン付きが良いので宿泊します。私の部屋については特に問題なかったが、友人の部屋は清掃不行き届きや浴室の水など問題が多かったようで、当たり外れがありそうな印象。 

Business response:

Dear Guest, Thank you for posting your comments about our hotel. Please accept our apologies if your friend's room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We are pleased that your room and the fully equipped kitchen we provide exceeded your expectations and made for a more memorable stay. We are thrilled to read that you have already decided to stay with us again,... read more

amberly's profile image
amberly 
2 years ago

It was easy check in and check out. Front desk was helpful and nice. I was missing toilet paper in my bathroom and i was to embarrassed to ask for some. but i had kleenex so that worked for me. 

Juan's profile image
Juan 
2 years ago

It was a walking distance to the Toyota Arena. Very convenient. Thanks!!! 

Business response:

Dear Juan, Thank you for choosing us for your accommodation and sharing your feedback. We're thrilled you found Extended Stay America close and conveniently located near the Toyota Arena. We received compliments about the location being convenient to many shops and restaurants, and we are glad you found this suitable for your visits. Your positive feedback is greatly appreciated, and we hope you had an enjoyable stay. We look forward to welcoming you back in the future. Thank you for choosing us for your accommodation.Sincer... read more

Sandra's profile image
Sandra 
2 years ago

Good service, employees were friendly. It was decent. 

Business response:

Dear Sandra, Thank you for posting such kind comments about our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing to stay with us. We hope to welcome you again soon.Sincerely,Hotel Management 

Ossiris's profile image
Ossiris 
2 years ago

El servicio muy malo Cama sin cambiar sabanas sucias Recepcionista muy grosera 

Business response:

Dear Ossiris, Thank you for choosing to stay with us. Our top priority is to provide our guests with clean and well-maintained rooms. We understand that we failed to deliver on that promise on this occasion. We are also sorry for your unfavorable interaction with our associates. Your feedback is extremely important to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We value your business and would love the opportunity to exceed your expectations and provide you with... read more

Dennis's profile image
Dennis 
2 years ago
Tami's profile image
Tami 
2 years ago
Michael's profile image
Michael 
2 years ago
Randi's profile image
Randi 
2 years ago

Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport

How is Extended Stay America - Los Angeles - Ontario Airport rated?

Extended Stay America - Los Angeles - Ontario Airport has a 3.1 star rating with 2,424 reviews. 

When is Extended Stay America - Los Angeles - Ontario Airport open?

Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.