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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would not say there again
Business response:
Dear Guest, Thank you for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Your remarks are shared with the team to work in the areas and improve. Please give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
I absolutely love the ladies that work there .. treated me with so much respect and kept making sure I was okay.
Business response:
Dear Guest,Thank you for writing such a kind review about your time at Extended Stay America. We’re happy to hear that our team made such a positive impact on your stay. Providing respectful and caring service is always our priority, and it’s wonderful to know that you felt well taken care of. Your kind words mean a lot to us, and we appreciate you sharing your experience. We look forward to welcoming you back and ensuring another great visit.Sincerely,Hotel Management
Es un hotel ya viejo y se le tiene que dar mantenimiento a muchas cosas y renovar otras por más modernos
Staff is nice and friendly. Rooms could use hair dryers and the property could use ice machines
Business response:
Dear Guest,We're grateful for your kind words about our team. It's great to hear that the staff made a positive impression during your stay. We appreciate your suggestions regarding hair dryers and ice machines; these are helpful as we continue to look for ways to improve our facilities. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
Customer service was excellent.. Elycia, Amber,Mona,Luli, Daniel,
Business response:
Dear Guest,Thank you for the fantastic review of Extended Stay America. We're delighted you had such a positive experience with the customer service team. Providing attentive and friendly service is always our goal, and it's wonderful to know they made a great impression. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
Manager was rude and kinda like a ex wife vibe. Property very dilapidated. Maid service non existent
Business response:
Dear Guest,We regret that your experience did not meet expectations. Professionalism and attentiveness are essential, and we apologize if interactions with our team fell short. Additionally, maintaining the property and ensuring housekeeping services are available as expected are priorities, and we will address these concerns internally to make the necessary improvements. Your feedback is appreciated. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sin... read more
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,278 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.