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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room still had lingering smoke smell. Bed was comfy but won't go back.
Business response:
Dear Ryan, While we're glad the bed provided some comfort, we regret that the air quality impacted your stay. A fresh, clean environment is essential, and we're sorry we missed the mark. Your comments have been shared with our team to ensure better attention is given to room preparation. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
Friend
Business response:
Dear Desiree, Thank you for the generous feedback for Extended Stay America! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon. Sincerely, Hotel Management
You get what you paid for Front desk was friendly and helpful. We came for a concert and unfortunately, I believe people were smoking weed as my room filled with the smell. It was manageable.
Good for the price. The room had a strong smell of cigarettes
Business response:
Dear Lorena, We’re glad the value met your expectations, though we're sorry the room condition took away from the overall comfort. Thank you for bringing this to our attention. We’ll be following up with our housekeeping team to ensure these concerns are addressed more carefully. We appreciate the opportunity to host you. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Very quick and lots of stuff to do as well as eat.
Business response:
Dear Erik, It's fantastic to hear that the variety of activities and dining options made your stay with us at Extended Stay America enjoyable! Having plenty to explore and great food to try can enhance the experience, and we're so glad you had a wonderful time. Your feedback is truly appreciated, and we look forward to welcoming you back soon for another enjoyable visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 3.1 star rating with 2,506 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.