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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again Paper thin walls. I ended up checking out at 6am instead of 11am because the room next to me woke me up out of my sleep arguing. I had already been upset within 30 min of checking in the day before because the room above me where so noisy as well. I’m not sure if they were running across their room but this was the entire day. Maybe it’s was their pet but it did not stop. I booked a room to catch up on work and that was not possible for me. I unfortunately forgot my headphones so I had to deal with it. I called t... read more
Business response:
Thank you for the candid review. We regret the noise disturbance you encountered. We hope you will consider us again whenever your plans bring you back to our area. We would love to demonstrate how we have improved and show you the hospitality you deserve. Sincerely, Hotel Management
It could have been better. It smelled too much like all kinds of food it was overwhelmimg i wanted to leave but we had no otherplace to stay. Next morning it was smelling clean big difference.
Business response:
Alfredo, thank you for staying at our hotel. Please accept our apologies for your disappointment with the cleanliness of our common areas. We have processes in place to make sure that the area is maintained in good condition throughout the day. We are working with the entire team to make sure we are consistently following our cleaning schedules. We hope you will choose us again in the future for a much better experience. Sincerely, Hotel Management
Room wasn’t the cleanest. Counter was stained. Floor was dusty. Cold water on the bathroom sink didn’t work
Business response:
Please accept our sincere apologies for the disappointing stay you had, and we regret the issues you encountered in your suite. We have shared your comments with the housekeeping and maintenance team to improve our service and facilities going forward so we can better serve our guests. We only wish we had the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We do hope you consider staying with us again, as we would welcome the opportunity to restore your confidence ... read more
Dated and trashy Good parking but this property is beat up and looks dated I’m guessing. The rooms have hardwood floors. Bathrooms subpar.
Business response:
Thank you for being our guest. Our goal is to provide an exceptional experience for our guests, so we apologize for the disappointing condition of our property. We will share your comments with the appropriate individuals when we plan renovations. We hope to host you in the future. Sincerely, Hotel Management
How it felt to mycofortinn.con California c inn.-
Business response:
James, thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
My husband and i went to watch the ufc fight at a family members house on saturday January 23rd. They live right behind the hotel, so to be responsible we wanted to be close enough to walk. We got back to the hotel room around 11 pm and had a few more drinks in our room and were playing music. At 2 am we were harassed by the night clerk named Sheri asking us to let her into our room because we were being too loud. We never received a call or complaint before the knock. She kept insisting to let her into the room or she would... read more
Business response:
Jannet, we are extremely concerned to read your feedback. We take your comments very seriously, so please allow us some time to look into this matter with the associate involved. Your patience and understanding are much appreciated in the meantime. Thank you for your review. Sincerely, Hotel Management
Dirty! This hotel is used for homeless people with vouchers. It should be removed from your sight. Its absolutely filthy.
Business response:
Kirt, thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping team to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 3.6 star rating with 2,122 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.