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Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So dirty, bathroom sink water not going, smells bad, it is not suitable for family… it is like motel.
Business response:
Dear Mohamed Siddiq Syed, Thank you for taking the time to share your review. We apologize for the unsatisfactory conditions you encountered during your stay. This does not align with our standards of cleanliness and comfort. We take your feedback seriously and will address these issues promptly to ensure a more pleasant experience for our guests in the future. Your comfort and satisfaction are important to us, and we regret any inconvenience caused. Thank you for bringing these concerns to our attention.Sincerely,Hotel Mana... read more
I have traveled to all 7 continents, 78 countries and this is the worst hotel we have ever stayed in. Run down, tired and just plain broken. All Of which I could over look but…. BUGS. ROACHES. all over. Big roaches scampering about the room. Just gross. We paid $275 for one night for one room full of roaches.
Business response:
Dear Charlotte, We're sincerely sorry to hear about your recent experience. Your feedback is deeply concerning, and we apologize for any discomfort caused by the issues you encountered. Please know that cleanliness and guest comfort are our top priorities, and we take your comments very seriously. We'll address this matter internally to ensure it doesn't happen again. We truly value your patronage and hope you'll reconsider giving us another chance to provide you with a much-improved stay in the future.Sincerely,Hotel Manage... read more
Poor breakfast, expensive rate for the room and some much humidity.
Business response:
Dear Luis, Thank you for taking the time to share your review. We apologize for the shortcomings you experienced during your stay. Your feedback regarding the breakfast options, room rates, and humidity is essential to us, and we will consider it for future improvements. We strive to offer competitive rates and a comfortable environment for our guests. Your input is valuable, and we appreciate your understanding. Safe travels!Sincerely,Hotel Management
its ok it was fine. typical motel. nothing fancy but i knew that going into it.
Business response:
Dear Michael, Thank you for choosing us. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced with us. We hope you will give us another chance to provide a more enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 3.3 star rating with 1,825 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.