Extended Stay America - Louisville - Dutchman

Tammy 

on Expedia

6 years ago

Terrible Took half hour to get checked in. They couldn't tell me where the room was located other than bottom floor. Then I had to go back to lobby because the key card didn't work. Room numbers are so small you had to get out of car the read them. Room smells musty, carpet is damp, and there was only a little toilet paper on the roll and no more to replace it. 

Troy 

on Expedia

6 years ago

I don’t personally recommend this chain of hotels When I got there I never got a room . They said it was not booked . The only room they said they had available was a room that smelled heavy of dog . So I passed . They never offered to find me a room some where else . 

Anonymous 

on Expedia

6 years ago

First and last stay. Room was nothing like the pictures. Carpet was stained and gross. Found an empty beer bottle under the bed. Room was covered in other people’s hair. TV was outdated and only about 5 channels actually worked. Room had one set of towels and zero washcloths. 

DAVID 

on Expedia

6 years ago

Worst hotel Worst hotel I’ve stayed in recent memory. Tub backed up. Towels were stained. Chairs were stained. Kitchen area was run down. Rug dirty. Floor was sticky. No hangers. Kitchen sink facet broken. Internet unstable. I had to purchase towels, sheets and hangers. Complained about the tub to no avail. NCAA was in town so this was my only option. Total dive 

Anonymous 

on Expedia

6 years ago

Liked the tub dont like the rooms they were aweful and they left old food in the fridge in my second room the first one was all trashed