Extended Stay America - Louisville - Dutchman

Dan 

on Expedia

7 years ago

Was given room 303, we walked in 2 people already sleeping. We were then given room 118. Lights and tv were on, staff came and knocked on door and said i put you in the wrong room. Then he gave us a key for room 218. We stayed there but no shower curtain. Will never go back. Awful and did not feel safe. Who knows who all has your room key!!! 

Anonymous 

on Expedia

7 years ago

Not satisfied . Would have appreciated some cleanliness. The air conditioning was terrible. Bathroom is not clean 

Anonymous 

on Expedia

7 years ago

It has been several years since our last stay but so much has changed. The bed was awful. The were two of us and there were not enough towels. No kitchen ware at all> 

James Dennis Bo 

on Expedia

7 years ago

Very Dirty place The Campus is advertised as no smoking, there are smokers everywhere in fact they smoke in the outer hallways and the smokes comes in thru the AC unit 

unsatisfied 

on Expedia

7 years ago

Just not what I was looking for. The room was dirty when we got there. My socks were picking up gross curly hairs. The table was dirty from the last people who were in the room. The rug smelled like pee. The refrigerator had stuff all over it. I found a stinkbug on my fiances pillow when he was laying on it! I also felt as though the man snoring on the other side of the head board was sharing the bed with us. We did not stay for the final night we paid to book, because I couldn't stay there a third night. Early checkout. 

Dominique 

on Expedia

8 years ago

Unfortunate Booked a room here for a night for the big football game. Found several bugs in the room, including bed bugs. Ended up not even staying in the room and driving the hour and a half back home shortly after midnight. The gentleman I dealt with that night was very polite however the management I spoke with the following day was not. Also was told the general manager inspected the room and didn't find anything which makes me wonder how thorough of an inspection took place. I spent a total of maybe 15-20 minutes in the... read more

Heather 

on Expedia

8 years ago

Don't spend your money here! I will not be staying here again. The bed was so uncomfortable, hard as a brick. The pillows were uncomfortable, one was flat the other was fluffy. They did not have enough bedding, very thin blankets. There were no dishes in the room, the stove was dirty, tub was dirty, and they had like 10 tv channels. The tv channels that they did have were fuzzy. I will not be spending my money at this hotel again. The only thing nice about it was the location. 

Anonymous 

on Expedia

8 years ago

Not So Good!! When I arrived they said they were overbooked and had no rooms available. Never got to stay but looked shady and sketchy.