Extended Stay America - Lubbock - Southwest

eric 

on Expedia

4 years ago

I had a good stay here, everything was clean, it was a little noisy but tolerable. 

Todd 

on Expedia

4 years ago

My stay in Lubbock The stay in general was ok. The room was dirty, soap stains on the sinks, toothpaste splatter on the bathroom sink, could see that they missed cleaning the floor in the bathroom, no coffe pot upon request (we are out of coffee), no ice on premises , food particles in the microwave etc. VERY DISAPPOINTED. The area was good the outside windows where pretty dirty as well trying to see out and check on my vehicle. 

LAURA 

on Expedia

4 years ago

Our room appeared to be clean for the most part. The toilet did not appear to have been thoroughly cleaned. It had rings in it. This was an Extended Stay facility but there were no dishes, utensils, etc in the kitchenette. The 2 pillows were flat and uncomfortable and the mattress was very firm. In addition, the blanket provided was made of rough and scratchy material. For the price I wish the stay would have been 

Aaron 

on Expedia

4 years ago

Average at best It’s an average at best hotel. It says it is a non smoking facility, but it smelt like smoke everywhere in the hotel, including my room. 

Anonymous 

on Expedia

4 years ago

The only access to the the property entrance and exist is on the access road. No way in or out from the side roads. 

Stephen F. 

on Expedia

4 years ago

Just Okay. I ask for a 1stfloor room and they gave me one. Staff was always friendly and helpful. A/C and refrigerator were noisy. A/C was replaced, but I had to live with the noisy refrigerator. Half the time of my stay the rear card doors were not functioning correctly making bringing things in and out of my room inconvenient.