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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful Night Shift front desk person and stay ! The night person on Friday night was one of the nicest and most sincere hotel staff I’ve had in a long time. Would go the extra mile for you. Extended Stay has a great staff. I will definitely stay there again.
Business response:
Kevin, thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Lobby smells bad, like old smoke. The breakfast was very limited.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the cleanliness issues you encountered and that you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to improve our future guests’ experiences. Also, we have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Good for pets, but that’s it Since pets are allowed, there were 2 times that the elevator floor needed to be cleaned. Since, we didn’t have pets, I would probably stay somewhere else. However, I liked that they offered coffee and bars for breakfast.
Business response:
We're so happy you were comfortable here and you took advantage of our complimentary grab-and-go breakfast. We want you to start the day off right, and we are glad we could help. Your feedback is valuable as it will help us improve our service moving forward. Thank you again for staying with us at Extended Stay America, and we look forward to welcoming you back soon. Safe travels! Sincerely, Hotel Management
Business response:
Theo, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was very friendly. Rooms were clean. Very quiet property. Close to alot of restaurants.
Business response:
Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was so good to have you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 566 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.