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Extended Stay America - Lubbock - Southwest

4.1
  • Hotels
  • Lubbock, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

4802 S. Loop 289, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1566 reviews
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Shirea's profile image
Shirea 
6 years ago

Everyone was very nice and helpful! Really enjoyed my stay!! 

Business response:

Shirea, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Debbie's profile image
Debbie 
6 years ago

Bed was rock hard and creaked every time we moved. Hotel should upgrade to pillow-top mattresses, and quit using the wooden base!! 

Business response:

Debbie, thanks for being our guest. We are sorry you couldn’t experience a good night’s sleep due to the bedding issue. We hope you’ll choose us again so we can deliver you a better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Comfortable stay with nice attendants. 

Business response:

Thank you for the wonderful feedback of Extended Stay America. We are glad to know you loved our well-maintained accommodations and that were impressed with our courteous staff. It was a pleasure accommodating you, and we look forward to your return visit. Sincerely, Hotel Management 

Katherine's profile image
Katherine 
6 years ago

Business response:

Katherine, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management 

Amy's profile image
6 years ago

Business response:

Amy, all of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The price was good, and the hotel is average. 

Business response:

We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management 

Lori's profile image
6 years ago

Fair Good location. Our room was clean. We did come in through a back door and maybe those rooms were for longer stays but the hallway did not smell good. 

Business response:

Lori, thank you for staying at Extended Stay America. We are delighted to know you loved our well-equipped room and that our ideal location was perfect for your needs. Your feedback will be shared with our housekeeping team, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

thomas's profile image
thomas 
6 years ago

bad choice not pleased.... will not be staying at this location again... love the Extended Stay America... just not this one... 

Business response:

Thomas, we appreciate the feedback about your stay, and we apologize for the issues that inconvenienced you. We are sorry this resulted in a less than ideal visit with us, and we hope you will give us another chance to provide you with an excellent stay the next time you come back this way. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Lubbock - Southwest

How is Extended Stay America - Lubbock - Southwest rated?

Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 566 reviews. 

When is Extended Stay America - Lubbock - Southwest open?

Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.