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4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us, Amanda! We hope to see you again soon.
Was able to work with the staff during snow closures of airlines. However, prices went up.
Business response:
Thank you for sparing some time to share your review of Extended Stay America. We are delighted to see your rating and know that your stay was pleasant and comfortable. We hope to host you again on your next visit. Sincerely, Hotel Management
Business response:
Timothy, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Bukola, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Marisa, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Hillis, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Just a place to stay,needs updating and a good cleaning. Elevator is real scary,sounds like it need repairs. Sign out front says $39,but we paid $60.
Business response:
Thank you for the review. We are sorry for the issues you had with the elevator and cleanliness; we will diligently to correct these problems. Also, your concern regarding our hotel update will be discussed with our management team for future enhancements. We value your feedback and hope you will choose us again for a much-improved experience. Sincerely, Hotel Management
Long day, good bed. It was okay i was so tired i slept well. Needs an upgrade.
Business response:
Rebecca, thank you for choosing to stay with us. We are happy to know you rested well on your comfortable bed and that overall you had a pleasant time with us. However, we are sorry for not meeting your expectations with our property. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope to have the opportunity to serve you again. Sincerely,... read more
Business response:
Brandie, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,244 reviews.
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.