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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled like cleaning fluids trying to cover up cigarette smoke. Tub & shower was dirty and shower curtain rack was broken. no cups or any water classes. no coffee packets etc.Beds were very comfortable & pillows were great
Business response:
Thank you for sharing the specifics of your stay. While we are glad you liked the comfort of our beds, we are sorry for the oversights you observed in your room. We will address these with the appropriate departments and will be more diligent going forward. We hope to host you again so we can make your next trip an exceptional one. Sincerely, Hotel Management
Felt like home Exactly what we needed. Quiet and comfy, almost like home.
Business response:
Gracelynn, thank you for reviewing your stay at the Extended Stay America. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We look forward to seeing you back soon for another enjoyable stay. Sincerely, Hotel Management
Some parts didn't work Tub did not drain Window didn't close Elevator didn't work
Business response:
Thank you for being our guest. We apologize for the maintenance issues you faced while you were here. We have shared your concerns with our maintenance team so that they can take the necessary actions. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 594 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.