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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Everything was as expected. Great value for the amount of money
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Staff was friendly. Someone's dog got lose in the hallway and the staff responded quickly after we called to let them know. They got the dog back into the room it belonged in.
Business response:
Thank you for choosing Extended Stay America for your recent accommodations. We appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Thank you again for your feedback, and we look forward to your next stay! Sincerely, Hotel Management
Comfortable stay.
Business response:
Brent, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Friendly service. The property could have been a little cleaner. Trash in the hallways and unpleasant odors in the stairwells
Business response:
Colleen, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry you were unhappy with the overall cleanliness of our property. We have discussed your feedback with our housekeeping team for review and action. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 594 reviews.
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.