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Extended Stay America - Lubbock - Southwest

4.1
  • Hotels
  • Lubbock, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

4802 S. Loop 289, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1594 reviews
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Anonymous's profile image
Anonymous 
5 years ago
Charles's profile image
Charles 
5 years ago
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Anonymous 
5 years ago
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Anonymous 
5 years ago

Everything was as expected. Great value for the amount of money 

Business response:

Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Staff was friendly. Someone's dog got lose in the hallway and the staff responded quickly after we called to let them know. They got the dog back into the room it belonged in. 

Business response:

Thank you for choosing Extended Stay America for your recent accommodations. We appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Thank you again for your feedback, and we look forward to your next stay! Sincerely, Hotel Management 

Brent's profile image
5 years ago

Comfortable stay. 

Business response:

Brent, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Colleen's profile image
Colleen 
5 years ago

Friendly service. The property could have been a little cleaner. Trash in the hallways and unpleasant odors in the stairwells 

Business response:

Colleen, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry you were unhappy with the overall cleanliness of our property. We have discussed your feedback with our housekeeping team for review and action. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Lubbock - Southwest

How is Extended Stay America - Lubbock - Southwest rated?

Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 594 reviews. 

When is Extended Stay America - Lubbock - Southwest open?

Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.