Extended Stay America - Lubbock - Southwest

Mayra 

on Expedia

7 years ago

Bad experience The worst hotel we have stayed in. The carpet was really dirty, the beds looked like they didn’t change the bed sheets, the tub was super dirty it looked like it hadn’t been cleaned and was clog, it was just a really bad experience. 

Anonymous 

on Expedia

7 years ago

Was not clean. No ice machine. Look more like for oil field patrons. 

John 

on Expedia

7 years ago

People upstairs were loud late at night early morning 

CaraBeth 

on Expedia

7 years ago

Not a good experience The room smelled like dog urine, and there was something sticky all over the bathroom floor and counter top. Bed spread and blanket were both stained. Rooms do not have hairdryers, but you can get them at the front desk. When I went down to get one (were head and all...), there was no one there. A maintenance man walked by and stopped to help me. The prices were incredibly inflated for college graduation. 

Amit 

on Expedia

7 years ago

Bed bug I was so tired after my 14 hours drive so feel sleep but when I woke up saw 2 bed bugs in my pillow. I even have pictures of it. Please don’t go to this hotel. 

rolando 

on Expedia

7 years ago

Never again Get what you pay for. urine stains on the toilet floor. Tub dirty. Ac poor. Building needs work on the inside. No ice machine and none was offered. 

marie 

on Expedia

7 years ago

I won’t stay here again From the hallways to the room, everything was dirty. The microwave was wet with dirty water dripping from it, floors were sticky, sheets were dirty, chairs were stained, weird smell. We had to call Expedia and wait 10 min before we could get approval to not be charged. Then we had to find a hotel on short notice, which we did that was so much better. I would never recommend this hotel to anyone. 

Anonymous 

on Expedia

7 years ago

Just getting away from the house for a night