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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
sorry you had a bad experience please reach out to me so i can try to fix the situation
Although it was a smoke free facility, the entire floor smelled like someone was smoking weed. I thought it was outside my window but the window was closed and there was nobody there. It permeated the room the entire night and was worse in the morning. When I opened my door to leave, it was like walking into a cloud of weed smoke. Definitely not a place I would want to bring kids!!
Business response:
We are sorry that you experienced this we try to eliminate smoking in the hotel as much as possible we apologize again!
Worst hotel experience The hotel is close to LU .except the location everything is worst hotel experience in my life. the hotel serves , cleanness is zero .I never seen this kind of hotel , deserve this price . I went for LU open house event I reserved this hotel because of family member already reserves this hotel, both upset and unhappy. The price is too much does not deserve. I even don’t think half of what we paid is worth it.
Business response:
we apologize for your experience that you received if i can make it right please contact me at the hotel for my accommodations thank you
Stay somewhere else We have a student at Liberty, had to come to Lynchburg to move her in. You would think being so close to a nice campus that this hotel would be nice. The place is old, out dated. Mattress hard, sheets rough. Someone was smoking pot and cigarettes near our room, the smell was terrible. Could Not sleep Because I was unable to breath fresh air. Very disappointed that I paid $135 for this.
Business response:
Tabetha, thank you for choosing us and providing your evaluation. We are very sorry for the inconvenience you experienced due to the smoke odor. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so that we can address it right away. It is also disheartening to know you were unhappy with the overall condition of our hotel. We hope your future travels will bring you to our property. You have been refunded and will receive 3-5 business days fr... read more
Business response:
sorry to see your stay wasn't good as you hoped please reach out to let me know what I can do to remedy the situation
Pick a different hotel The hotel is very old and run down. There were no outlets in the room. The lights didn’t work alarm clock was pulled out of the wall. It was not very clean. Just stayed there for convenience to the university. Front desk, not so friendly.
Business response:
sorry you felt this way as i talked to you this morning and refunded your stay since you had a bad experience in the room but thank you for staying we have fixed all issues you addressed and we apologize again
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,280 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.