Extended Stay America - Lynchburg - University Blvd.

steve 

on Expedia

4 years ago

Bed was terrible 

Anonymous 

on Expedia

4 years ago

I am not going to use Extended stay America again. Poor service, terrible cleaning quality, stained carpet, smelly restroom. When i reached there for checkin, no one was there and i waited 15 minutes. When receptionist came out of her room, she simply ignored about it. Her behavior was so rude. It was more even more frustrating because it was expensive(146 for one night). 

Anonymous 

on Expedia

4 years ago

I will never stay at this hotel again and probably not within this corporate chain. Facility is very aged with minimal upgrades and the customer service was horrific. This used to be a nice hotel, there a lot more options in town now that provide a better experience. 

Anonymous 

on Expedia

4 years ago

AVOID THIS HOTEL!! I stayed here in May of 2021. While I was sleeping, someone who had checked into my same room earlier in the day accessed my room. This was after trying to enter several times. There was nobody at the front desk to address this concern. This place is completely mismanaged. I eventually spoke to the general manager (Hani Mahmood). Basically, he refuted and dismissed these claims, despite being provided with all the details. I found his response to be inadequate, unprofessional, and quite rude. The rooms als... read more

Anonymous 

on Expedia

4 years ago

Out dated and over priced For starters cheap tacky plexiglass at front desk with painted 2x4’s as a frame. Old, ratty bedding and windows that only opened 4 inches. The smell was so bad we had to buy spray air fresher. Two nights for $400 was robbery for this experience. 

LaKisha 

on Expedia

4 years ago

Not happy I have three rooms that I booked. Two rooms are fine but, the room i am in smells like cake urine really bad. I did ask for another room but they were sold out. The lady at the front desk came to my room while we were at dinner and sprayed but it did not help at all. She even said how bad it was. Never the less sleeping was not comfortable with havong to have a window open all night and the fan in the bathroom on so air would circulate. If you are going to allow people to have pets in rooms you should designate roo... read more

Anonymous 

on Expedia

4 years ago

Very old and small bed told me i had a queen size bed when it was a full size 

Anonymous 

on Expedia

4 years ago

Was locked out of my room 2 times. Staff said my reservation had me checking out on both occasions