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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Although it is smoke free now, it clearly used to be a smoking property because you can smell the smoke as soon as you walk in. - The linens and towels were old and dingy. - Cookware/dishes/utensils are listed as amenities but there were none in the room. It's a run-down hotel with no real effort or investment being made to improve it.
Business response:
sorry sir but in the welcome letter we state you need to get cookware at front desk we are sorry for your stay being not what you expected
Room smelled like pee. Hallway smelled like smoke and pot. Like someone was smoking in one of the rooms. Had to find another hotel.
Business response:
Dear Alexander, thank you for posting a review. We are sorry for the inconvenience you experienced. We are a non-smoking hotel, but on a rare occasion, we have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel.Sincerely,Hotel Management
K
The room smelled. The shower had lots of hair in it and reservation was for a King bed but they did not have any so we were forced into a tight Full bed. Not a good experience!
Business response:
im so sorry for your experience
Where do I begin…bloody gauze found in bed sheets, dust so thick on tv stand I could draw an X, check in person literally left desk to smoke out front/put cigarette out on walkway/curb. I had to sign a rental agreement stating no smoking, drinking , loud noises etc really scary, must pay for the full stay up front. $500 dollars a night due to graduation, smelly, cleaning guy got a bag of “fresh towels” from the front desk. No cleaning in site. Run from this hotel!!! It is not safe or clean! Oh the lobby closes at 11pm and yo... read more
Business response:
sorry about your experience i will assess these issues thank you and we apologize again
Property was very run down, time for a refresh, location was good for graduation at liberty but that is it. Staff were good and doing the best with what they had.
Business response:
Dear Jamie, thank you for staying with us and letting us know you enjoyed our hospitality and that our location was perfect for your needs. Unfortunately, some areas within the hotel are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Business response:
sorry you had a bad experience please reach out to me so i can try to fix the situation
Although it was a smoke free facility, the entire floor smelled like someone was smoking weed. I thought it was outside my window but the window was closed and there was nobody there. It permeated the room the entire night and was worse in the morning. When I opened my door to leave, it was like walking into a cloud of weed smoke. Definitely not a place I would want to bring kids!!
Business response:
We are sorry that you experienced this we try to eliminate smoking in the hotel as much as possible we apologize again!
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,266 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.