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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hasan, thank you for the review of your experience at our hotel. We are sorry for disappointing you this time, and we hope we have another opportunity to welcome you again and provide you with a more favorable experience. Sincerely, Hotel Management
Business response:
Arianna, thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management
Gross neglegance It was good until roaches started coming out and than a bug appeared on the bed next to my daughters head.. On top of that i was mad already cause the room service said they cant clean the room while people are in the room so i asked for the vaccuum and i cleaned the room me and my family stayed in.. I will be requesting some of my money back that is gross neglegance.. I shouldbt of had to clean the room all other hotels i ever stayed at they come in the room while people are in the rooms and than the bugs o... read more
Business response:
Nasir, thank you for being our guest. You are correct to expect a comfortable, clean, and bug-free environment when staying with us. Although we regularly treat, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we failed in this case. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the futur... read more
The Worse out of the 4 ESA within a mile radius The worse out of the 4 Extended Stays located within a mile of each other. I would say if you choose to stay at an extended stay in this area do not pick the Rutherford one. I’ve stayed at all 4 and to me Meadowlands is the best one then I would say East Rutherford coming in second and Secaucus 3 ... Im telling you they are all right off route 3 within a mile or so radius... so they should all be run the same correct? And they all mostly due except Rutherford ... elevarte out o... read more
Business response:
We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We apologize for the inconvenience you had while getting the iron. We have followed up with our team to make sure we do not disappoint you in the future. We will also share your concerns regarding the odor with our housekeeping team for review and action. We value your additional feedback regarding the fire alarm and hope to have another chance to regain your trust. Sincerely, Hotel Mana... read more
The smell is NOT good at all / room decoration is awful/ for that money l would’ve stayed in a much nicer hotel
Business response:
Jackie, thank you for being our guest. We are sorry to read that our accommodations fell short of your expectations and for the odor, you encountered while you were here. We will follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
They first put me in a smoking room. The floor smelled soo bad. I requested Another nonsmoking room but the room still had a bad odor. They should perhaps clean the carpets or incorporate air fresheners in the room
Business response:
It was disappointing to know you did not experience a restful stay. We offer our sincere apologies for the odor issue you encountered here. Your feedback for the odor in the rooms have been discussed with the housekeeping team to a deep cleaning of our rooms. Meanwhile, please be assured your concern will help us enforce our no-smoking policy more efficiently. Please consider giving us a chance to improve your impression of us on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 3.1 star rating with 2,016 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is closed now. It will open on Monday at 9:00 a.m.