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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dead Roach on the Sink! Clearly they didn’t clean the bathroom. There was a dead roach on its back on the sink. We were so disgusted we didn’t want to step foot in the shower. What an inconvenience! Old furniture and rusty stove. Not worth the almost $200 we paid. They have a lot of nerve overcharging for that dingy room in an OLD HOTEL.
Business response:
Dear Guest, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked in your room preparations. We will address this with our team to ensure rooms are checked so everything is in order as we proceed. Please return, and we will make your next stay with us outstanding.Sincerely,Hotel Management
This is our second time staying at this property and unfortunately it was a terrible experience. Our room smelled like cigarettes, even though the room was supposed to be non-smoking. To make matters worse, we must’ve shared a wall with the laundry room, because every time it went into the spin cycle, our room violently shook (especially the bed and the fridge). It was impossible to sleep and I honestly thought we were having an earthquake at first. It kept happening throughout the night and unfortunately we didn’t get any s... read more
Business response:
Dear Anastasiya, Please accept our sincerest apologies for the inconvenience caused by the cigarette smell and the disturbance from the laundry room. Your comfort and satisfaction are our top priorities, and we understand how frustrating it must have been to experience these issues. Rest assured, we take your feedback seriously, and we will work diligently to address these concerns to ensure a better experience for our guests in the future. We appreciate your loyalty and hope you consider giving us another chance to exceed y... read more
Not a very good hotel It's not really a hotel with a kitchen. It's a hotel with a very very abbreviated kitchen, highly inadequate kitchen stuff, no gym, the breakfast is muffins in plastic wrap.
Business response:
Dear Jeff, Thank you for sharing your feedback on your recent stay. We apologize for any disappointment regarding our grab-and-go breakfast and amenities. Your comments are valuable to us as we continuously strive to improve. We appreciate your input, and we'll consider your suggestions to enhance the experience for our guests. Thank you for bringing these matters to our attention, and we hope to provide you with a better stay in the future.Sincerely,Hotel Management
No There wasn't any cold water in the shower. And there wasn't any hot water in the bathroom sink nor kitchen sink. We were already settled so didnt want to move or complain- figured they wouldnt have anything else available since when requesting more pillows they said they didn't have any more due to being sold out. Also very very weird creepy lady was lurking the hall on our floor on our stay. She stood by her door pulled out her phone as if recording us as we walked out/in our room.
Business response:
Dear Guest, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 3.1 star rating with 2,016 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is closed now. It will open on Monday at 9:00 a.m.