Extended Stay America - Memphis - Germantown

Unhappy 

on Expedia

5 years ago

This location was near our worksite. That’s the only positive thing I have to say but I’ll be staying elsewhere in the future. 

PeterBiskup 

on Expedia

5 years ago

Low end property in every respect. Worst of all, now I get emails from them 2-3 times per day with no way go get off the list. DO NOT EVER BOOK WITH THIS COMPANY, is my recommendation. 

Dena 

on Expedia

5 years ago

Very unhappy When I got there they did not honor the reservation, so I had to wait 2hrs for hotel.com to call the hotel to get them by to honor my reservation. Them they checked me into a dirty room, then they tried to check me into a occupied room. Then finally I got a rm with hair in the tube. So by this time I'm tried and frustrated. So I cleaned it myself and I spoke with the manager the next day and nothing changed. If I was a secret shopper the hotel would have scored terribly, I've been the hospitality business for 10... read more

Ashley 

on Expedia

5 years ago

The room had a bad vibe in it and I checked out early 

Anonymous 

on Expedia

5 years ago

Nothing. The staff wasnt doing thier job right at all. Im pissed 

Anonymous 

on Expedia

6 years ago

Could t get into my room and I had to wait 40 mins just to get my key card reactivated. There was rust stains in the tub and poop left in the toilet. The room smelled like cigarettes. The only way you can get extra towels and sheets is if someone from the front desk give it to you over the counter. After 11 pm there is no staff. I had to wait till the next morning to get new sheets for my bed. (That they never provided when i first checked inn)