Extended Stay America - Memphis - Germantown

patrick 

on Expedia

8 years ago

Had to call the front desk first night. Loud people in hall or rooms 

Paul 

on Expedia

8 years ago

Don't stay here This hotel is poorly managed. There was not breakfast for two days, the staff was nice but largely incompetent. Plus, the low rate attracts families with noisy kids. The fire alarm went off two times, probably triggered by angry guests. I will not stay here again, even if it were free 

Anonymous 

on Expedia

8 years ago

Mess Room was very uncomfortable, dirty, towels the size of hand towels and commode sounded like a jet and ran all the time. 

Bhuj 

on Expedia

8 years ago

Horrible to say the least Be prepared to walk in to a room stinking and reeking of garbage !! We called the front desk and requested a change of room to which they obliged but now the new room has garbage cans filled with trash !! Tried calling them and no one bothered to show up. Shower curtains were missing, overall a totally run down place. Definitely would not recommend this place, even if given a free accomodation. 

Anonymous 

on Expedia

8 years ago

Do It Yourself Hotel I researched many hotels in and around the Memphis area for my daughter and I to stay as we apartment hunted for her as she is soon-to-be a grad student at UofM. Germantown was a "safe" area and the hotel seemed nice, on the internet. I called down minute one, on my cell phone, as the phone was broke. A new phone was to come up to the room. Two days later, no phone. I was appalled that I had to take down my dirty towels to get clean towels! I was given kitchen plates and silverware to use, but nothing to... read more

William 

on Expedia

8 years ago

Not good. Had bad smell. Paper thin towels . Overpriced ! Front desk staff great 

Rene 

on Expedia

8 years ago

Bathroom shower not cleaned tv didn't work