Extended Stay America - Memphis - Germantown West

Bobby 

on Expedia

9 years ago

May be ideal for long term stay, but not for a couple if nights. Chose because of location. 

Markease and Ruth 

on Expedia

9 years ago

Came in was sent to a room that wasn't done. Had to come back to the lobby and wait until they finished. They just said it's done. Like it was nothing to it. 

Anonymous 

on Expedia

9 years ago

Gross It was gross. There were socks from where they didn't clean and spiders in the bathroom. 

Anonymous 

on Expedia

9 years ago

$250 fine for smelling smoke in another Tenants ro Arrived after 3 PM. Desk attendant , Frank, was excellent. Arranged for after 11Am checkout. Did not use. Very negative to have guest sign a "No Smoking" affidavit with $250 penalty if any smoking suspected. Tenant & Manager were arguing about smelling smoke in Tenants room as I checked in. Very distasteful scene. Also breakfast was a joke. 

Tekia 

on Expedia

10 years ago

We never received a room because the hotel was booked. The attendant at the hotel was very rude and not helpful at all. 

Mel 

on Expedia

10 years ago

Nice young ladies at check in. Bathroom had hair on counters, floor and IN the towels! Called to use a hair dryer (shocked not one in room), was told it was checked out---it, only one?---- asked if it would become available later, was told it might be available in the morning!!! Wish My daughter and I had not already washed our hair!!!! Had to leave around 6 am, no one at desk to confirm out checkout, called the number left on sign at desk, phone was either busy or disconnected! 

Anonymous 

on Expedia

10 years ago

price going up to high overpriced 

Anonymous 

on Expedia

10 years ago

overpriced price goudging