Extended Stay America - Memphis - Wolfchase Galleria

Rosheena 

on Expedia

5 years ago

It was not a great experience and i did contact the customer relations for the Extended Stay property. 

Raven&Rodney 

on Expedia

5 years ago

I did not enjoy the check -inn process threw expedia or the hotel because Expedia did not send my reservation to the hotel and the hotel was nit at all helpful or considerate in this situation. Expedia stated to me 3 separate times that they had spoken to the front desk at the extended stay and that my problem was tooken care of well that was the 1st thing so i went back up front and tried to check in again and the front desk said that they had not received the reservation yet with a foul look and response to me as if i was ... read more

Ashley lemons 

on Expedia

5 years ago

Never again Absolutely nothing not even sugar for breakfasts.. no clean towels.. was told twice we had to wait for them to come out of washer n dryer.. when upstairs took a shower or flushed the toilet the light in the bathroom would leak.. sink n tub was dirty 

Anonymous 

on Expedia

5 years ago

Waited for 30 min to check in because front desk clerk was the only one there and she was somewhere other than at the front desk. Took a considerable amount of time to check in because the original room I reserved was sold out. Received an “upgrade” to a disgusting room that smelled horrendous. Changed room to another disgusting room that smelled slightly less. I will never stay in an Extended Stay again, and plan on leaving multiple negative reviews to prevent anyone else from ever having this experience. 

Nichole 

on Expedia

5 years ago

Says pet friendly, but... Stayed here one night to break up a road trip. I had my dog with me. The fee was reasonable, but apparently there are designated rooms for people with pets. The room was right next to an exit and as soon as I opened the door I was hit with a very strong pet smell. You could definitely tell that dogs have been in that room. As someone who owns dogs, that is the smell you try very hard to avoid in your own home. The small dresser that the tv sat on, was either chewed or peed on to the point where it p... read more

Anonymous 

on Expedia

5 years ago

The location was nearly on the highway and so we could hear road noise all night. The light outside of our room was nearly blinding except that we were able to keep the shades closed enough. 

Anonymous 

on Expedia

5 years ago

They gave my reservation to someone else after I drove over 13 hours.