Extended Stay America - Memphis - Wolfchase Galleria

Lakeisha 

on Expedia

4 years ago

My room smelled very bad and I seen a few roaches. 

Jacob 

on Expedia

4 years ago

Three words, don’t do it Upon arriving to our room, it smelled strongly of pot. The sofa bed was stained, and had no sheets or covers, so we called the front desk several times and it just kept ringing. So we ended up cramming two adults and a toddler onto a full bed. The peephole glass was broken, the fridge was running out of Freon so freezer items were not able to be kept cold, and the shower did not work. The customer service lady up front in the morning did not care at all and was very argumentative. I would never stay ... read more

Futrell 

on Expedia

4 years ago

STAY AWAY! This Extended Stay, Stay away from. Not so cocern about your well-being. Checked in the first room,room #122 had a odor and it was ransacked. Then they gove me room #256 that had no air so over all my stay was unpleasant. 

Eduard 

on Expedia

4 years ago

Do not recommend The hotel is dirty and smells awful. The worst place I ever have been. Do not recommend. 

Victoria 

on Expedia

4 years ago

The location is great! The facility is overall great! However, when I first checked in I complained (within ten min of my arrival) that my room smelled of smoke. The front desk apologized and said the made a notation of this. The following morning the front desk clerk came to my room bc over slept she immediately accused me of smoking which I DO NOT!!!! I was given one option pay $666 

Sm 

on Expedia

4 years ago

Stayed in 241 restroom was horrible. Sheets were stained. No breakfast as advertised online. Tv channels didn’t work at. No signal is all the tv said 

courtney 

on Expedia

5 years ago

Bed bugs Bed had bed bugs and we had to sleep on floor due to more availability and to late to change room 

Victoria 

on Expedia

5 years ago

It was disgusting. I had roaches and it STRONGLY smelled of smoke. There was also leftover trash from previous occupants. The property manager is rude and they are unprofessional. 

Anonymous 

on Expedia

5 years ago

There was a cockroach in my room. So they switched me to a new room where the bathtub was dirty and clearly hadn’t been cleaned.