Extended Stay America - Memphis - Wolfchase Galleria

Tamia 

on Expedia

2 years ago

Didn’t enjoy my stay here. Our tv didn’t work, the staff was disorganized and our key stopped working. 

Michelle 

on Expedia

2 years ago

I didn't like anything about this property. It was in the back of other buildings in a secluded cove with limited lighting. Didn't feel safe. The doors to the hotel were always open. Anyone could just walk in. No one was ever at the front desk. The door knob to the bathroom was falling off and water in the shower was always running. 

John 

on Expedia

2 years ago

The room was poorly maintained . The bathroom the toilet seat was up the shower was very old and unpleasant. The sofa in the living room was old the cushions were old and uneven. 

Marc 

on Expedia

2 years ago

This was, by a large margin, the most disgusting hotel I have stayed in. The towels in our room were all dirty and/or badly stained and soiled. They also smelled terrible. The pull out mattress had blood on it from what one could only assume from someone’s time of the month that leaked onto the bed. The primary bed was very worn and uncomfortable. The mattress sagged to the outside edges and I could feel every spring. Lastly, the breakfast was non-existent. A few packaged muffins and a few packets of oatmeal/grits were all t... read more

Suzzanne 

on Expedia

2 years ago

Stay Somewhere Else!! Christopher and Erik were so nice!!! But that's the end of the positive statements. The place was dirty! My feet were sticking to the floor, and when I looked at them, they were black! I had walked from the front door to the bathroom, and my feet were just black! There is no room service, the breakfast is packaged junk, the bathtub and sink areas are not cleaned properly (we found all kinds of debris on the counters and floors), and there were chunks of food on the cabinets and eating area. The worst pa... read more

Yvette 

on Expedia

2 years ago

Had some trouble with check in. The floor was sticky, the shower head was broken, there was something gooey on the nightstand handle, the drain in the sink wouldn’t stay open, the towels were stained, the air conditioner leaked water, and there was no dresser or cabinet for clothes. The staff was friendly though. 

Paul 

on Expedia

3 years ago

Once is enough Stayed 3 nights with a group.