Extended Stay America - Memphis - Wolfchase Galleria

Terry 

on Expedia

3 years ago

Our room didn't have clean towels. I went to the front desk and got some. Dirty towel hanging in the bathroom. Old food left in the microwave. Side of the refrigerator next to microwave filthy. Hair in the shower area. Was told the rooms were only cleaned every two weeks. Staff was very nice. 

Leslie 

on Expedia

3 years ago

STAY AWAY! To say terrible would be an understatement. There was black mold in the bathroom, the carpets were sticky and disgusting, and the room smelled nasty. The whole parking lot smelled like marijuana. I spoke with the lady at the front desk who was amazing and the only good thing about the stay. She moved my family to a different room that smelt better but still had all the other issues. I informed her that we would not be staying the additional three nights and she stated she wouldn’t know about a refund until the GM ... read more

Kathleen 

on Expedia

3 years ago

I booked this pool for a 5 year old too swim paid $200 a night pool was broke bath tub was broke breakfast was oatmeal granola bar coffee tea hot chocolate nothing for a family it was noisy and smelled of weed from the neighbors smoking it worse hotel experience we have had 

Dajuan 

on Expedia

3 years ago

My car was broken into