Extended Stay America - Memphis - Wolfchase Galleria

Yan 

on Expedia

3 years ago

Fix this hotel. The floor above my room the floor make noise every time they walk. So every morning I was woke up at 5am when I did not get back to the room till 11pm 

Yan 

on Expedia

3 years ago

Squeaky floors The room above me has Squeaky floors So at 5 am I was woken up both morning. Not good. 

Megan 

on Expedia

3 years ago

The customer service was great. But the rooms need a major update. The tubs were filthy, room smelled musty and halls were filled with pot smell which came under our door and made it smell like it too. Our 3yr and 8yr were very uncomfortable. Our 3yr old was scared to even get in floor. We stayed one night and got our money back for 2nd night and went somewhere else. 

charles 

on Expedia

3 years ago

There were a lot of fallen trees and brush upon arrival, but it was quickly removed. The halls were quite noisy late at night. 

Amber 

on Expedia

3 years ago

The shower in my first room would not go off! After hours they finally moved me and my children at 3 am 

thor 

on Expedia

3 years ago

roaches 

Florence 

on Expedia

3 years ago

Room was unrefundable and cut off for check in is midnight. No leeway at all for possible traffic delays. Unacceptable! Will never reserve with this chain again 

Yasser 

on Expedia

3 years ago

bad area and room is not clean