This profile has been claimed by the business owner or representative.
Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Poor
tinha que ser melhor considerando o valor cobrado. o quarto era muito sucateado, antigo, úmido. da localização
Business response:
Dear Mauricio, Thank you for taking the time to review your stay with us. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize for not having had this experience. We will address this immediately and genuinely appreciate your bringing this to our attention. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve. Sincerely, H... read more
Hotel con cama incomoda, sin desayuno. El desayuno, mejor dicho que desayuno??? No habia!!! era 2 muffin y cafe o agua caliente para un te? No habia nada mas, no se puede llamar eso un desayuno. La cama una ca..., lo peor de todo, viejo se sentia todos los alambre creo que fue la peor cama que probe en mi vida. tenia cocina, bacha, heladera, microonda, baño grande y bastante completo. Cubiertos y utencillos de cocina se piden adelante si necesitan.
Business response:
Dear Martin, Thank you so much for taking the time to provide us with your valuable feedback about your recent stay. We appreciate your input and are sorry to hear that your experience with the breakfast and the beds did not meet your expectations. Your feedback will be taken into consideration as we continue to work towards improving our services and guest experience. We value your business and would love to have the opportunity to accommodate you again so that we can provide you with an even better experience. Sincerely, H... read more
LA PEOR EXPERIENCIA!!!!!!!!! LA PEOR EXPERIENCIA DE MI VIDA! La llave del habitacion no funcionaba y nos dejaron TODA LA NOCHE FUERA DE LA HABITACION, YA QUE NO HABIA NI UN SOLO PERSONAL EN TODO EL HOTEL (NADIE!!!!! No habia absolutamente nadie en el hotel que atendiera). La habitacion no tenia colchon sino una colchoneta, era TERRIBLE el grosor de ese "colchon" era tan delgado que se sentia todos los resortes. EL DESAYUNO OTRA PESADILLA: Solo cafe y muffin. Encima, la recepcionista me dijo que "no habian llegado mis paquete... read more
Business response:
Dear Kcomt, Thank you for taking the time to share your feedback regarding your recent stay. We apologize for the fact that your experience with us was less than satisfactory and that we failed to meet your expectations. We appreciate your feedback, as it has been constructive in identifying areas that require our attention. Rest assured that we will take all necessary steps to ensure that such incidents do not occur in the future. We value your feedback and hope you'll consider giving us another chance to provide you with t... read more
Bad Las instalaciones tenia olor a humo, no dieron ni café en el desayuno, no nos dieron sabanas, el precio no amerita las instalaciones. La habitación tenía refri y microondas y no tenía bajilla para cocinar ni trastos Nada
Business response:
Dear WENDY, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. As a team, we are committed to delivering exceptional service and providing our guests with a range of complimentary amenities to ensure a comfortable and enjoyable stay at an affordable price. We are sorry that we were not able to meet this standard during your visit, and we take your feedback seriously. Thank you for bringing this matter to our attention, and we will strive to improve our services to... read more
SERVICE NOT GOOD REQUESTED TO CLEAN THE DRAIN IN THE SHOWER SEVERAL TIMES NOT DONE I HAVE TO DO BY M SERVICE NOT GOOD REQUESTED TO CLEAN THE DRAIN IN THE SHOWER SEVERAL TIMES NOT DONE I HAVE TO DO BY MY SELF SERVICE NOT GOOD REQUESTED TO CLEAN THE DRAIN IN THE SHOWER SEVERAL TIMES NOT DONE I HAVE TO DO BY MY SELF
Business response:
Dear Julio, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of the shower drain. Providing prompt and efficient service is our priority, and we regret that we fell short in addressing your request. Rest assured, we will investigate this matter internally to ensure it is promptly addressed and does not recur in the future. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a better experience... read more
I didn’t even stay, I walked in and walked out. Was told I would be refunded and given a business card for Jorge. No ans Everything’s I have video evidence, no safety and door had clearly been kick in, safety latch held on barely and didn’t work. Door just pushed open I didn’t even stay, I walked in and walked out. Was told I would be refunded and given a business card for Jorge. No answer of calls. No refund
Business response:
Dear Ryan, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Fair
I will never get the hotel again Nothing I got surgery and nothing was clean I have to leave a day early because I cannot stay there Nothing is smell like weed wen u get there
Business response:
Dear Kimberline, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the cleanliness of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunit... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.