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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor
No es lo que ofrecen. No estaba la cocina acondicionada según lo que ofrecen. El microondas no sirve. Ubicación
Business response:
Dear Bozo, Thank you for commenting on your recent experience at our property. Our goal is to ensure that all guests are well-informed about our hotel and amenities; therefore, we are sorry for any confusion regarding the kitchenware policy. To maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. We will share your comments with our front desk staff to ensure we communicate our services effectively to all guests. Thank you for your valuable feedb... read more
Not a good experience and I don't intend to stay or recommend the place to anybody. Everything about the place does not meet 1 star standards. I moved out of the hotel over a week ago and up till now my money has not been refunded because I only spent one day out of the 5 days I paid for There was no breakfast which I deemed fraud and misleading information. 1 teabag and a shrieked muffin on a small table
Business response:
Dear Herbert, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately. Sincerely, Hotel Management
Disappointing
Very Poor Poorly maintained facility, toilet was clogged. They didn't solve the problem and didn't give any alternative too
Business response:
Dear Prakasam, Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
No me volvería a hospedar El baño estaba muy sucio tenía hongos las paredes la cocina estaba oxidada la nevera suena terrible El personal fue amable
Business response:
Dear Diaz, Thank you for your review of our hotel. We are pleased that you enjoyed the service provided by our staff. Our goal is always to offer a clean environment, exceptional service, and an excellent stay for all our guests. However, after learning about your experience, we apologize for being unable to provide that for you. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will stay with us again for a much-improved experience the next time you... read more
Very Poor The occupants of the room next door were having a noisy party. We had to ask them to quiet down.
Business response:
Dear Mary-Lou, We sincerely apologize for the inconvenience you experienced due to the noise from neighboring guests during your stay. We understand how important a peaceful environment is for our guests, and we regret that this was not your experience. While we do our best to ensure all guests adhere to our noise policies, there are times when disturbances occur despite our efforts. Your feedback is crucial, and we are taking steps to improve our monitoring and response to such issues. We hope you will consider staying with... read more
Bad My original room at check was occupied. The bed was messy food all over the sink counter and table. Went back to the front desk they gave me another room. That room was the same as the first one. Went back to the front desk again and told her I don't want anymore rooms. Cancel my reservation and I will sleep in the room with my mom and grandma. It was horrible, I was refunded. There was nothing to like
Business response:
Dear All4boyz, Thank you for taking the time to evaluate our hotel. We apologize for the inconvenience caused by your room not meeting your expectations and for having to switch rooms multiple times. We aim to uphold high standards of cleanliness and comfort, and we regret that we did not meet these standards on this occasion. Your feedback is valuable to us, and we will promptly address the issue to ensure that our guests have a comfortable stay. We hope you will consider giving us another chance to provide you with the rel... read more
Decepcionado Por ser suite no limpiaron. El desayuno incluido es solo cafe y pan. No lo recomendaría
Business response:
Dear Joselyn, Thank you for being our guest and for taking the time to give us your feedback. We regret any oversight in failing to provide information about our housekeeping services during your check-in. Our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. Also, we understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your e... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.