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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheaper is not Always Better he hotel staff was great but the hotel itself left a lot to be desired. Like cleanliness. People say you get what you paid for and this is no different. The cheaper price tag came with a cheaper experience.
Business response:
Tenille, thank you for your review. Although you liked our friendly staff, we are sorry for the cleanliness issues you encountered. Your feedback will be shared with our housekeeping team for review and action. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
This is definitely not a 5 star hotel. My fridge didn't work, the towel shelf was coming off the wall, and I suspect my BR wasn't fully cleaned prior to my arrival because of dried urine spots under the toilet seat as well as toilet base. Also I used stairwell to come and go, there was trash that would be there for DAYS. I was there for two weeks. Fortunately I didn't need the fridge or that shelf, but I felt (especially with the BR shelf) if housekeeping goes in between every guest they'd be able to see the shelf needed fix... read more
Business response:
We are sorry for the cleanliness issues you encountered in your room. We are working with our housekeeping team to ensure this is not repeated. Our maintenance team is also inspecting the fridge to ensure its working correctly. We are glad to learn you had an overall pleasant stay, and we hope to have another opportunity to welcome you again soon. Sincerely, Hotel Management
Nice staff, outside of building needed to be cleaned up.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. We have also shared your concerns with the housekeeping team so that they can take the necessary actions. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Employees were extremely helpful. All of them especially Bobbi, Jessica, and James.. than you
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you loved our courteous associates and appreciate you mentioning our staff members Bobbi, Jessica, and James. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Business response:
Thank you for your recent and review of our hotel. If we can ever be of assistance in the future for your lodging needs please feel free to contact us at 651.681.9991. James W .Harrrell II General Manager, Extended Stay - Eagan South
Kevin at the front desk was super friendly and patient and very good at dealing with people. The property itself on the other hand is disgusting. The parking lot of full of garbage. Our toilet seat was broken and get this...there wasn't a SHOWER CURTAIN!! I couldn't believe it. This property is one that Extended Stay should probably review for an overhaul. Carpet is crusty and stained, light fixtures all those and hanging crooked. The chairs for sitting at the table in the room were disgusting, the seat pads were all stained... read more
Business response:
Thank you for staying with us. We appreciate all feedback - good and bad - and we take your comments seriously. We are very sorry you had several problems with your suite. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. On a positive note, we are glad you were impressed with the excellent service provided by Kevin. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 767 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.