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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs full overhaul and remodel. Good location though
Business response:
Dear Sara, Thank you for your feedback. We are pleased that our hotel's location perfectly accommodated your preferences during your recent visit. However, we regret that we fell short of your expectations in some regards. Please accept our apologies for any inconvenience caused. Your input is important to us, and we will thoughtfully discuss it with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity on your next visit to the city.Sincerely,Hotel Management
The hotel is located in a convenient area, close to shopping areas and lots of restaurant. I booked a hotel with kitchen, No pot was provide, no dishes , no utencils, no clothing hangers, not coffee machine. The bathtub was almost clogged, the bathroom faucet was clogged. Dont bother about breakfast, basically only coffee and dry oatmeal, no eggs or proteitn. The place is under staff, no room service at all. We have to beg to get hangers or dishes. It took 2 days to fix the clogged bathroom sink. I asked Expedia to get eithe... read more
Business response:
Dear Victor, Thank you for taking the time to write a review of your stay. Your feedback will assist us in continually improving our service and guest experience. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
the room was a little dirty and i didn’t have a shower curtain in the bathroom
Business response:
Dear Leonard, Thank you for taking the time to review our hotel. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We know how important fresh accommodations are; consequently, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
Okay place give it a try
Our first impression of the hotel was a snarly lady who looked at us like we had three heads. The hotel is filthy, carpets look like they haven't been cleaned since last century, and the amount of ever changing unpleasant smells is flabbergasting. It's advertised as free of smoke but you smell more than cigarettes here. The hallways leading to the rooms are worse than the front desk, dirty, smelly, and worn down. The room does not look as advertised. The feeling of cleanliness is non-existent. The carpet in the room was dirt... read more
Business response:
Dear Edward, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Man... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,418 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.