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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reasonably priced and fairly conveniently located. The property is somewhat run down. The first room I had reeked of cigarette smoke and had one cabinet door literally hanging on by one hinge. The second room smelled cleaner, but the towel rack had been ripped off the wall. The complimentary breakfast was a joke - a credenza in the tiny entrance lobby with two Keurig style coffee machines, and they put out granola bars, cellophane wrapped muffins, and instant oat meal packets. It was pathetic. The outside door to the parking... read more
Business response:
Thank you for your review of your recent visit. We sincerely apologize that both of your rooms was not serviced and cleaned to the level it should have been, and for the inconvenience it caused. We are working with our housekeeping and maintenance department so that they are more diligent going forward. We will also share your valuable comments regarding our grab-and-go breakfast and the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better on... read more
The check in staff, Kevin, was amazing. Very nive and super helpful!
Business response:
Sierra, thank you for your heartwarming words, we sincerely appreciate the wonderful review. We will definitely share your compliments with Kevin. It will surely put a smile on his face. We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
When I got to my room, it smelled horribly like smoke. I also tried to turn on the AC unit and it made a loud gunshot noise and steam started pouring out of it. I called the front desk to complain and they immediately were super apologetic and gave me a new room. Staff was helpful and friendly and resolved the situation within minutes. The second room was clean and there were no further issues.
Business response:
Jane, thank you for choosing to stay at our hotel. We are sorry for the cleanliness and maintenance issues you encountered in your room, but we are pleased to know our front desk associates resolved the problem by changing your suite. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management
Affordable and friendly . Close to things. Clean. Safe
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our well-kept property, friendly staff, and convenient location. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We look forward to welcoming you back soon! Sincerely, Hotel Management
Bobbi the desk clerk is the best!! So friendly and helpful!!
Business response:
Wendy, thank you for taking the time to review your stay at Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliments to Bobbi. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 752 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.