Extended Stay America - Minneapolis - Airport - Eagan - South

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for the review of your stay. We apologize for the disappointment you had with the pool and the vending machine. We are also sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to write a review about your overnight stay with us at Extended Stay America. It's great to hear you enjoyed your clean suite and fully equipped kitchen. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

Thank you for staying with us and posting a review. We apologize for the odor you experienced and regret the inconvenience it caused. We are also sorry for the disappointment you had with the overall condition of your property. We will share your concerns with the appropriate individuals in our organization as we begin formulating plans for future renovations. On a positive note, we are happy you liked our friendly staff. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sinc... read more