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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clerk was nice. The room was nice and clean when arrive. I only dislike how dirty the bath tub was. Overall everything was good.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Your concerns regarding the bathtub will be shared with the housekeeping team. Thank you again for choosing our hotel, and we look forward to welcoming you back... read more
Really friendly and helpful staff but the entire place smells like smoke. The TV remote was missing. The furniture was broken.
Business response:
Thank for being our guest. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, please accept our apologies for the disruption to your stay caused by the smell of smoke. Your concern will be shared with our housekeeping team so that corrective measures can be taken. We also value your feedback regarding the furniture that will be shared with the appropriate team. Kindly note, television remote is available at the front desk. We hope to have another opportunity to welcome... read more
Amazing customer service!! Would be nice if they offered the daily paper.
Business response:
Thank you for sharing your experience at Extended Stay America. As a valued customer, we appreciate your feedback and are delighted to know that you had a great stay. We take great pride in not only meeting, but exceeding your expectations with our service. Thank you for your time and come visit us again soon! Sincerely, Hotel Management
Great staff, great stay Staff here is incredible and accommodating. Kevin is great to talk and joke around with at the front desk, Bobbi and Emma are incredibly hard working gals making sure the rooms are clean and up to snuff. If we ask for something for our room they get it to us as soon as they can. The things that I've had small problems with are minor and out of the staff's hands and comes completely to the corporate level. One of the lamps flickers and gets a burning smell to it so we have to avoid using it. And the r... read more
Business response:
Victoria, it is a pleasure receiving feedback such as yours. Our goal at Extended Stay America is to provide outstanding service, and it is great to receive confirmation that our efforts make a difference. Your compliments will be shared with the team especially with Kevin, Bobbi, and Emma so we can thank them personally for the work they are doing. We value your observation and have taken a note of it. Thank you again for staying with us, and we hope we have the opportunity to welcome you back soon. Sincerely, Hotel Managem... read more
Bad manager on duty Cleaning staff and desk lady was amazing but the manager she was just plain rude and mean dont recommend staying here with those type of managers on duty.
Business response:
Thanks for choosing to stay with us. We are happy your overall experience with our staff was pleasant. However, we regret one of our associates was not up to the task of providing exceptional service. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you will consider and give us the opportunity to serve you better in the future. Sincerely, Hotel Management
It was easy to find and located right near the interstate. The staff was helpful.
Business response:
Thank you for choosing Extended Stay America and taking the time to post your review. It is great to know you were impressed with our courteous associates and that you enjoyed our ideal location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Satisfactory, not stellar! I stayed overnight, and chose this hotel for it's short travel distance to the airport. The room was comfortable, but the sounds in the neighboring rooms, and hallway were loud. Echoed. I found leftover food in the refrigerator from previous occupants. Failed to receive a requested wake-up call from the front desk.
Business response:
Criss, thank you for choosing to stay at our hotel. We are glad you liked our convenient location and comfortable suite. However, we are sorry for the noise you experienced and for the issues in your suite. We are also sorry for the service issues you encountered. We will take immediate action to identify why we failed so we can prevent these issues from occurring again. We appreciate you being our guest and hope to see you again soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 785 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.